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Precision Garage Door of Dallashas received 849 reviews, averaging 4.80 Stars:
Garland, TX
Product:
Sachse, TX
Beau was great!
- Caleb Boyd
Lewisville, TX
I did not do my homework prior to Precision Door coming out and not only did I over pay but my new opener stopped working 3 days after it was installed. The original technician was polite however left the wires just hanging and twisted together. I called to see if that was how they normally leave things and was told no so they sent the technician back out. He showed up and didn't have enough wire screws so he borrowed my electrician tape to finish. When the door didn't work on Saturday I called and they wanted to send someone out on Monday. Really? I just paid over $2000.00 and you want me to wait 2 days. I told them this was one of the most frustrating experiences I have ever had and I wanted to talk to a manager to arrange to have them come take out all of their equipment. I was told a manager would call me Monday. It is now Wednesday and no call. Don't make the same mistake I did. Do your homework.
- Sheri Lawrence
Product:
Cedar Hill, TX
I wasn’t happy about having to spend money on new garage doors. I am happy about choosing Precision for the job. Was quoted a fair price right off the bat. Once all the new equipment came in, I had 3 new doors, new rails and new openers installed the same day, and they hauled off all the old stuff. Money well spent is only spent with the right people for the job. Hassle free experience. Thanks!!!
- Chris Godbey
Product:
McKinney, TX
We had an issue with a broken hinge and roller such that our door was stuck half open and we couldn't get in our out of the garage. Precision was able to schedule a repair the same day on a Sunday afternoon. Nick was able to respond ahead of schedule and repair our heavy wood double door, tune and adjust it so now it works better than when it was new.
- Corey
Product:
Plano, TX
Great service
- Aprill Hesse
Product:
Richardson, TX
Not just on time but early! The tech called to see if it was ok to come early as he was ahead of schedule. Worked out great! The tech was kind and professional. He got my garage door fixed up in no time. Walked me through what he did and made recommendations for improvements that I will think about. Precision is the best and you live up to your name. Thanks!
- Kyle Denney
Product:
Garland, TX
The tech was professional and went beyond generous, to fix my property's garage door and front door that was stuck, inorder for him to enter back and forth.
- Cherie Amore
Product:
Sunnyvale, TX
Bo was the name of my installer . Let me tell you; Bo was the BEST!! He is very knowledgeable and very professional. Still a gentleman in these days and time. Bo, took off his hat when greeting my wife and was oh so very kind and nice. Very hard worker and was the job to be done right! Even if takes him a bit longer; he never cut any corners. Overall. Great job and I will certainly recommend you all to my friends.
- Clarence Knighten
Product:
Dallas, TX
WOW WOW Eli gave excellent advice that the garage opener and bearings needed to be replaced. The opener was 33 years old so it was time to replace the opener and bearings and springs. He was very friendly and did a great job/work performance. I will contact your company and ask for him if any repairs are needed in the future.
- Stephen Smith
Dallas, TX
Excellent customer service. Beau arrived on schedule and replaced the spring on my garage door in less than an hour. Highly recommend Precision Garage Door of Dallas.
- Ralph Jones
Dallas, TX
Beau did an excellent job repairing our garage door. He was thorough, efficient and very courteous.
- Stuart Barab
Grand Prairie, TX
It’s Very good service from the time I called asking for service to the time the tech show up on my doorstep, but he did not call me before he arrived, overalls good service
- Saeed Al-ayoubi
Product:
Dallas, TX
The technician that came out was amazing. He did a great job.
- Sasha Sturgeon
Product:
Dallas, TX
The company does not charge for determining the cost of repairs. It didn't determine whether I would hire them, but it gave them the first bid. Eli came out and offered a price I was expecting (based on a Google search of prices). He not only fixed my garage door, but he also tweaked a couple of other things for me at no extra charge. I was assured if I had any problems going forward, I was covered for the things he did. I was very pleased with Eli's professionalism and quality of his work.
- Sharon Toal
Product:
Plano, TX
Was very thorough with their analysis. Definitely met our expectations. Quick to respond! Very courteous and professional! Will definitely use them again!!
- Brad Perlick
Product:
Dallas, TX
Kameron was very efficient and told me everything about what he was doing with the door. Gave me tips on how I could improve it and how to oil the rollers. He was really a great help to me and I appreciate all he did and right on time
- Sharon Milam
Dallas, TX
Excellent technician is a name was Bow. Extremely proficient and efficient service tech. Highly recommend.
- Brad Belletto
The Colony, TX
Carlos Z. Did a great job getting me back up and running super quickly. Friendly service! Highly recommend Precision. Ask for Carlos!
- Brock C.
Mesquite, TX
Too expensive! Everyone who looked at my invoice said it was too expensive $1525 .. for bearing and spring change ????
- Shiny Edward
McKinney, TX
I wish I could give 5 stars, but the scheduling and customer service team are rude, uncaring, and lie just to get you off the line. I have been a loyal customer for 2 years now and will not be returning even though the techs are great.
- Kristy Smith
Good Morning I am very sorry that you have had issues within our customer service department. I tried personally to call you right after Kameron had met with you, as he informed me that you did not go with the tracks on the door. I was calling to see how your service was and to let you know I was mailing you a refund check for that amount. I did leave a message, However I called from an out of state number so maybe this is why I never got a return call. I personally do not want to lose your business over customer service. I would love to speak with you, I will try reaching out again.
Product:
McKinney, TX
The technician was knowledgeable and listened carefully before assessing and solving my problem, and he did it so fast
- Ryan Spradlin
Grand Prairie, TX
Service was quick, technician Kameron Roslak was very pleasant and knowledgeable. Your company was referred to me by a neighbor an I will definitely refer to others.
- Kristy Smith
Kathy - Thank You for your kinds words on Kameron. Thank You for trusting us with your garage door needs and allowing us into your home. We appreciate it. Have a great day
Product:
The Colony, TX
My technique arrived early in the appointment window. He was friendly and efficient. The door tune up was successful. I will continue to be a Precision Door customer.
- Clint Mosely
Frisco, TX
My spring broke on garage door. Precision got here early on Monday and got it fixed quick. Used a much better spring than what I currently had.
- Jody Brown
Product:
Dallas, TX
The WORST customer service. I had an appointment from 8-12 on Monday morning. I received an email at 8:00 AM stating the technician would be at my home between 8 and 10 AM. I called a little before 10 and was told I was moved to 10-12 noon and the technician would be calling me soon saying he was on his way. At 12 noon I called and they would check with the technician to see where he was. I called again at 1PM. I was told they would check and call me back. I called at 2 PM and was told they would have the technician call me. Cameron, the technician, finally called at 2:57 PM and said he was on his way and would be at my house in 5 minutes. 45 minutes later I called him. He said he was given the wrong address but was on his way. He finally showed up at 3:52 with no apology just his excuse that he was over worked and over booked and too busy to call to let me know he would be late. Zero communication. Showing up 6 hours past the email stated time with no communication from the technician or the office is inexcusable.
- Mitchell Brown
Product:
Garland, TX
Beau was right on time, thorough in his explanation, and left my door looking good as new! I will absolutely use Precision Door Dallas again, and highly recommend to my neighbors and family. The response time to get an appointment was so fast it was unheard of, and I'm very, very happy with the results.
- Lisa Roark
Product:
DeSoto, TX
“ Bo” was great! Very professional, clean cut , explained everything about the the 2 doors. Lubricated the doors, checked the mechanics, made sure they were running quietly. Job well done!!
- Jewel Parrish
Royse City, TX
Beau was awesome! He came out in the expected time frame & did great work. He answered all of questions & was super thorough.
- Maya Lewis
Allen, TX
Had a broken spring, they recommended an upgraded 2 spring install (as it is a double garage door) with no heavy upsell. Went with the recommended nylon rollers as well and the door is delightfully quiet.
- Ross Miller
Product:
(214) 932-1556
(214) 932-1556(214) 361-8151
(214) 361-8151(214) 227-2093
(214) 227-2093(214) 494-8282
(214) 494-8282(214) 717-4220
(214) 717-4220(214) 865-7499
(214) 865-7499(214) 932-1557
(214) 932-1557(214) 945-3200
(214) 945-3200(972) 771-8709
(972) 771-8709(214) 736-8777
(214) 736-8777
Precision Garage Door responded quickly to my service request. Carlos called before he arrived, explained to me my options, and installed a new garage door opener in less than an hour. I’m very pleased.
- Ron Romancheck