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about Precision Garage Door in:
Plano Area, TX
Precision Garage Door of Dallashas received 70 reviews, averaging 4.81 Stars:
Plano, TX
Plano, TX
Was very thorough with their analysis. Definitely met our expectations. Quick to respond! Very courteous and professional! Will definitely use them again!!
- Brad Perlick
Product:
Plano, TX
Precision contacted me almost immediately after I went on their website and asked for a quote. They got technicians out the same day and they arrived right on schedule and gave me advance notice when they were on their way. They quickly analyzed my garage door's issue and explained it to me professionally but understandably. They showed me parts that had broken and explained what those parts did and what would be necessary to fix the issue (in this case a whole new opener, as the one that broke was from the 70s, so it was time). Their pricing was fair and upfront and there were no surprises at the end. Both technicians were extremely professional and polite and got the work done quickly (and surprisingly quietly). When all was done they showed me how my new system worked and left a clean work area behind them. All in all it was stress-free and excellent service.
- Stewart Morrison
Product:
Wylie, TX
Drey did a great job. Very personable and knowledgeable.
- Toshia Kimball
Product:
Plano, TX
Mr. Smith, I chose your co. because I purchased from you. Ian serviced my door, and, did a great job. Please Ian Thank You for me.
- Dorreice Shuptrine
Plano, TX
Customer service was awful, used profanity to my wife. Tech was very late
- Nate Esjanvari
Plano, TX
The technician arrived on a timely basis. He evaluated the problem and gave me a quote. I authorized the work to be done and within an hour or so it was completed to my complete satisfaction. Very satisfied!
- John Bulger
Plano, TX
Great experience with Precision all around. They have the best customer service I've seen. Their team member Larry came out to my house and diagnosed the issues right away and fixed my door with no problem. Highly recommend Precision.
- Kevin Cooley
Product:
Plano, TX
Why was I quoted 195 to install a garage door I purchased and you technician charged me 288? When I questioned him about it, he said it was labor. I explained the entire 195 was labor since i bought the garage door. Someone owes me $93 plus tax.
- Leon Acker
Plano, TX
I've used precision for years for my properties. I appreciate the service and reasonable pricing!
- Drey Taylor
Product:
Plano, TX
Ok
- Jung Yi
Wylie, TX
Patrick B-Stephens worked very well with our garage door needs. He was on time and very professional. Installation was well done and clean. My wife and I will be sure to contact Precision Door Service when needed in the future. Thanks for the great work, Bob Newton
- Bob Newton
Product:
Wylie, TX
Very impressed with Precision and their service. Texts on their website were answered immediately and an appointment was set up quickly. The technician came to my house at the very beginning of the 2-hour window and quickly assessed and fixed the problem. He was very professional. I would definitely recommend Precision to anyone with garage door issues.
- Pamela Kirchoff
Product:
Plano, TX
This company is one of the service company that earns their "name " precision " with pride. They delivers what they promised. If any change has to made to the company, their name will be " ON TIME" Professionalism is their name. Their technicians is waoooo!! Thanks precision.......
- Issca Prince
Plano, TX
Excellent professional service!
- Maliska
Plano, TX
Good work, love the way it operates. Thank You,
- Dorreice Shuptrine
Plano, TX
Antwon was extremely knowledgeable. He arrived early and performed necessary repairs timely. The repairs have our door operating more quietly and much more smoothly. We are pleased.
- Nancy Morris
Product:
Wylie, TX
The best
- Irfan Cheema
Plano, TX
why I don't receive the receipt from Mr. Marty he did installation spring ....this morning ? address 2304 Delmar Dr Plano, Tx 75075 Tip Nguyen
- Tip Nguyen
Product:
Wylie, TX
Ronnie Pitts I needed garage opener and a spring repair. Ronnie is a very professional young man. He was very caring about making sure I was satisfied. He took the time out of his busy schedule to explain things, I had no clue on what he was talking about. I would definite recommend this company Precision for all garage service and repairs.
- Billie Anderson
Product:
Plano, TX
Very Professional
- Jim Georger
Product:
Plano, TX
Working with Precision Doors was interesting. Here is how it went down: 1. The sales guys were GREAT. I actually canceled with another company and went with them as they promised to install a custom sized door within 2 weeks. They seemed honest and forthright. 2. 2.5 weeks later I had heard nothing from anyone. I called Precision and found out the door was never ordered. This put me in a very big bind because I work out of the garage. 3. After deliberation, they promised to install in another week but failed to appear a second time. After a firm phone call, they said they failed to load the door on the truck because of the size but never told me until I called them. They then promised me a "trim package" to make up for the 2nd mishap. 4. The door finally arrived the following week but without the promised trim package. At this point, I'm seeing red. The installers were GREAT. The problem with Precision is operations. They're awful. The sales guys and installers are suffering because of poor performance in the office. I will never use them again.
- Steven Sisler
Product:
Wylie, TX
I purchased a garage door after a hail storm less than a year ago. In 2 previous homes, I got 10 plus years of reliable use from builder grade doors and openers. So I was confused to see a popped spring and malfunctioning door. The builder springs were replaced from enclosed springs which looked nicer to exposed springs because that was what had to be done, or so I was told. The screws that were holding the springs were loose so I called to have it looked at. When the tech called me after his inspection, he told me it would be $600 to fix the door. I asked if it was covered under warranty, being under a year, and he said no. I called 2 other door companies and was quoted less than $250 stating that the spring and the cables were fine, but it looked as if the install was not done thoroughly. I was told that the second set screw on the spring was never set as there was only one impression on the rod. Funny that it wasn't covered under warranty, huh. I checked the second door and found the second screw not set on that door either. Still have not been contacted from anyone regarding this. I was sent an email with an online chat link, which I engaged and was told it was not their account. It was to another branch and my information would be sent to that location. Why would I be sent a link to the "wrong" branch? Sound to me like no one wanted to discuss what appears to me as an installation issue. I told the 2 other neighbors I recommended use your company to look for the issues I had with the set screws and they found the same thing. Hopefully this will do some good, but I fear that this review will never find its way on any website.
- Randy Lester
Product:
Plano, TX
Did a great job!
- Jon Hazelwood
Product:
Plano, TX
The installer did a fantastic job! He worked relentlessly for 10 hours and the 2 doors work perfectly.
- Kurt Trampedach
Product:
Plano, TX
On time. Confirmed arrival. Knowledgeable on repairs
- David Lake
Product:
Plano, TX
Mike was super helpful and prompt in getting to us in an emergency situation.
- Tammy Gray
Murphy, TX
Great service
- James Stafford
Plano, TX
Joshua Lawless was great and worked with me to get exactly what I wanted at a good price. Thanks
- Thomas Martin
Product:
Plano, TX
I had the original 43 year old wood door replaced with a new aluminum door, and the color matched perfectly with the house trim color. The new windows were higher than the old ones and let light come in and made it difficult to see inside the garage which was good. The technician was on time and very professional and courteous. To adjust the door to open as high as I wanted he had to open the operator and change the gearing which he did without hesitation. Cleanup and haul-off was perfect. I would highly recommend Precision Door to anyone that needs service, repair or replacement of their garage door.
- Dave Dyehouse
Thank you so much for this amazing review!
Product:
(214) 932-1556
(214) 932-1556(214) 361-8151
(214) 361-8151(214) 227-2093
(214) 227-2093(214) 494-8282
(214) 494-8282(214) 717-4220
(214) 717-4220(214) 865-7499
(214) 865-7499(214) 932-1557
(214) 932-1557(214) 945-3200
(214) 945-3200(972) 771-8709
(972) 771-8709(214) 736-8777
(214) 736-8777
Great service
- Aprill Hesse