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about Precision Garage Door in:
Plano Area, TX
Precision Garage Door of Dallashas received 85 reviews, averaging 4.79 Stars:
Plano, TX
Plano, TX
Antwon was extremely knowledgeable. He arrived early and performed necessary repairs timely. The repairs have our door operating more quietly and much more smoothly. We are pleased.
- Nancy Morris
Product:
Wylie, TX
The best
- Irfan Cheema
Plano, TX
why I don't receive the receipt from Mr. Marty he did installation spring ....this morning ? address 2304 Delmar Dr Plano, Tx 75075 Tip Nguyen
- Tip Nguyen
Product:
Wylie, TX
Ronnie Pitts I needed garage opener and a spring repair. Ronnie is a very professional young man. He was very caring about making sure I was satisfied. He took the time out of his busy schedule to explain things, I had no clue on what he was talking about. I would definite recommend this company Precision for all garage service and repairs.
- Billie Anderson
Product:
Plano, TX
Very Professional
- Jim Georger
Product:
Plano, TX
Working with Precision Doors was interesting. Here is how it went down: 1. The sales guys were GREAT. I actually canceled with another company and went with them as they promised to install a custom sized door within 2 weeks. They seemed honest and forthright. 2. 2.5 weeks later I had heard nothing from anyone. I called Precision and found out the door was never ordered. This put me in a very big bind because I work out of the garage. 3. After deliberation, they promised to install in another week but failed to appear a second time. After a firm phone call, they said they failed to load the door on the truck because of the size but never told me until I called them. They then promised me a "trim package" to make up for the 2nd mishap. 4. The door finally arrived the following week but without the promised trim package. At this point, I'm seeing red. The installers were GREAT. The problem with Precision is operations. They're awful. The sales guys and installers are suffering because of poor performance in the office. I will never use them again.
- Steven Sisler
Product:
Wylie, TX
I purchased a garage door after a hail storm less than a year ago. In 2 previous homes, I got 10 plus years of reliable use from builder grade doors and openers. So I was confused to see a popped spring and malfunctioning door. The builder springs were replaced from enclosed springs which looked nicer to exposed springs because that was what had to be done, or so I was told. The screws that were holding the springs were loose so I called to have it looked at. When the tech called me after his inspection, he told me it would be $600 to fix the door. I asked if it was covered under warranty, being under a year, and he said no. I called 2 other door companies and was quoted less than $250 stating that the spring and the cables were fine, but it looked as if the install was not done thoroughly. I was told that the second set screw on the spring was never set as there was only one impression on the rod. Funny that it wasn't covered under warranty, huh. I checked the second door and found the second screw not set on that door either. Still have not been contacted from anyone regarding this. I was sent an email with an online chat link, which I engaged and was told it was not their account. It was to another branch and my information would be sent to that location. Why would I be sent a link to the "wrong" branch? Sound to me like no one wanted to discuss what appears to me as an installation issue. I told the 2 other neighbors I recommended use your company to look for the issues I had with the set screws and they found the same thing. Hopefully this will do some good, but I fear that this review will never find its way on any website.
- Randy Lester
Product:
Plano, TX
Did a great job!
- Jon Hazelwood
Product:
Plano, TX
The installer did a fantastic job! He worked relentlessly for 10 hours and the 2 doors work perfectly.
- Kurt Trampedach
Product:
Plano, TX
On time. Confirmed arrival. Knowledgeable on repairs
- David Lake
Product:
Plano, TX
Mike was super helpful and prompt in getting to us in an emergency situation.
- Tammy Gray
Murphy, TX
Great service
- James Stafford
Plano, TX
Joshua Lawless was great and worked with me to get exactly what I wanted at a good price. Thanks
- Thomas Martin
Product:
Plano, TX
I had the original 43 year old wood door replaced with a new aluminum door, and the color matched perfectly with the house trim color. The new windows were higher than the old ones and let light come in and made it difficult to see inside the garage which was good. The technician was on time and very professional and courteous. To adjust the door to open as high as I wanted he had to open the operator and change the gearing which he did without hesitation. Cleanup and haul-off was perfect. I would highly recommend Precision Door to anyone that needs service, repair or replacement of their garage door.
- Dave Dyehouse
Thank you so much for this amazing review!
Product:
Plano, TX
The two technicians who came by to fix our broken springs were great. They are knowledgeable, courteous, and friendly. They recommended our repair/service based on what is best for us. Thank you for the great service and we definitely will recommend your company to our friends. Also thank you the two technicians (don't remember their names) for such an incredible job and service.
- Khoa Doan
Thank you for your amazing review!
Product:
Plano, TX
Great fast service at a reasonable price.
- Jeff DeFord
Product:
Nevada, TX
5 stars experience and professional work
- Norman Russell
Product:
Plano, TX
Great job and great communication!
- Robert Rea
Thank you!
Product:
Wylie, TX
Tim A-Vaugn was very friendly, professional and knowledgable of the product. He provided a brief seminar on the product and background of the company and their excellence in customer service. Thanks for coming out in a Sunday morning to fix our garage.
- Temakia Hawthorne
Product:
Plano, TX
Tim did an excellent job repairing my garage door. He was knowledgeable and professional. Definitely recommended.
- CG
Thank you!
Plano, TX
Fast, timely repair, albeit expensive.
- Richard Lamson
Thank you!
Plano, TX
Tim was right on time and a nice friendly guy. It cost more than I expected, but dosn't evrything.
- Richard Mobilia
Thank you!
Plano, TX
Technician thoroughly explained repair, options to fix and then quickly repaired the issue. Very happy with service.
- Rickey Bowling
Thank you!
Plano, TX
Precision door gave me a two hour window and were very prompt. Tim, the technician, was very personable and provided excellent customer service. He took time to explain all of my options and carefully examined any issues with my garage door. After I chose my option, Tim went straight to work and did a great job. I will highly recommend Precision Door Service.
- Michael Horbovetz
Wow thank you for your amazing review!
Product:
Plano, TX
Professional service for a early stormy Sunday morning.
- Mark Fanning
Thank you for calling us!
Product:
Plano, TX
Tim was great and fast. So appreciative you were able to come out on a Sunday and fix my issue
- Barry Gonzalez
We are always happy to help!!!
Product:
Plano, TX
The two gentlemen that came and installed the new garage door system where highly professional, explained my options with my existing opener, made their recommendations, which I accepted. They installed the new system in a very timely fashion and explained it's operations to me. While I can not comment on it's long term durability, I am very satisfied with what has been done!
- Richard Boslow
We are so happy to help! Thank you for your review
Product:
Plano, TX
Very kind, easy to deal with. I was able to schedule a next day appointment and the work was completed same day. Very happy!
- Emma
We are always happy to help!
Product:
Plano, TX
Tim was punctual, professional, and a very personable and friendly guy. He asked questions, took time to thoroughly assess the situation, and provided 3 options - explaining not only the cost, but the good and bad of each option. We are very happy with the work and with the overall experience.
- John Crixell
We are always happy to help. Thank you for taking your time to leave us a review!!!
(214) 932-1556
(214) 932-1556(214) 361-8151
(214) 361-8151(214) 227-2093
(214) 227-2093(214) 494-8282
(214) 494-8282(214) 717-4220
(214) 717-4220(214) 865-7499
(214) 865-7499(214) 932-1557
(214) 932-1557(214) 945-3200
(214) 945-3200(972) 771-8709
(972) 771-8709(214) 736-8777
(214) 736-8777
Good work, love the way it operates. Thank You,
- Dorreice Shuptrine