Garage Door Repair in Plano, TX

Peter Briscoe

Came same day, friendly service for a spring replacement. All completed as expected.

Greg Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was amazing on time and very courteous. Marcus quickly analyzed the problem and had the necessary part in his truck. I’ve put Precision Door Dallas on my phones application screen to be sure to call them when my garage door needs service in the future.

R. Corey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jose did my installation. He diagnosed my problem. Discussed my options. His work was excellent. Very courteous and patient explaining the wi-fi hookup. Wish more people had his attitude and were as knowledgeable as he is about their work.

David Rosenfield

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Work performed was OUTRAGEOUSLY EXPENSIVE. A simple query indicates the following: "Torsion springs usually cost between $180 and $320 for replacement, while extension springs often cost between $170 and $240 for a pair." I think that you SIGNIFICANTLY overcharged me for this repair and I am NOT IMPRESSED! The repair at most should have been $400 ____________________ Another on reddit posted I install garage doors and if you want the real price it’s about 35-42 per spring 24 for a 16 foot shaft and 20 for drums and berring brackets plus the berring between the springs and 4 bucks for the spring bracket. I charge 90 per spring and 130hr for labor be aware of highway robbery companies I guess by calling Precision I called one of the HIGHWAY ROBBERY companies described above 0.225 in. Wire x 1.75 in. D x 29 in. L Torsion Springs in Red Left and Right Wound Pair for Sectional Garage Doors DURA-LIFT0.225 in. Wire x 1.75 in. D x 29 in. L Torsion Springs in Red Left and Right Wound Pair for Sectional Garage Doors Model# DLTR17529B $84.11

Scott Gunn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. Courteous and professional. Good job.

Myron Coleman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service from Kalil G. Provided detailed information to help me make the best decision!

Bart Sand

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt and excellent service. Very professional and courteous.

Paul Kaminsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Marco did a fantastic job! Thank-you.

John Kostohryz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Isaac did a great job and he was very professional and he had a bit of help from Marco towards the end.

Kyle Woodard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They were very professional and able to fix our springs the same day. Would use Precision Garage Doors again.

Krishna Muthu

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kristy came to my house and gave a quote for replacing the spring or garage doors. He was very professional. Did not try to selling anything more than I need. Certainly would do business with this company in future.

Darla Joseph

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome Customer Service, very professional, kept me informed as far as the appointment arrival time.

Charles Goodpasture

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

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Gary Loveland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had used them before. Fast, friendly service. The price was "right". Thank you, The Lovelands' in Plano, Tx.

Robert E Slocum Jr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door was fixed by your experienced service person Evan. He was very professional and helpful explaining what he was going to do to fix the garage door.

Marlena Cole

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They where on time and honest. The work was completed quickly and we are happy we found them. Will definitely keep them in or phone book.

Kristy Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Carlos came to my home and installed (half way) a garage opener. and then a rollers and a new hinge. He did NOT look over the installation area at all, though I assumed he did. He gave me 3 choices and i chose the middle option. during the course of the installation, he told me a needed new rollers, extra charge. then I needed a new hinge, extra charge. IF he had inspected the area prior to giving me these "options" i would have chose the lower tier to fit into my budget. From the get go i told him and i was very clear and stern, I don't want to go over 1600$, and he said no problem. because of these extras it ended up being closer to 2100$. When he left the site the job, in my eyes, was not complete. The door could not be opened and closed under power because the board that the railing was installed on was not secured to a stud and was basicly FREE FLOATING. I was told just get some slag bolts and put them in certain spots and it should be fine. I made an error in judgment by agreeing that this was fine at the time. I went and bought additional hardware to finish up this half done installation that I paid for. I tried to install the bolts but could not so i called to have them send the tech to finish it up. Carlos got to my home and then asked me for CASH to finish up the installation, or i would have to deal with "them"" motioning to the logo on his truck. I Became Furious, and demanded he leave my property. he backtracked at this point and said he would do it for free, however I wont have someone in my home whom I perceive as now totally untrustworthy. I got on the webpage and contacted support via chat and they ASSURED me they would get a manager/supervisor to call me and sort this out. (I'm writing this review 4 days after that and I am STILL waiting on a callback) i contacted chat support again and they said "they would sent an urgent email for callback". I am the point that if I don't get some sort of contact with a path to resolution to this, I will be filing a complaint with the BBB and getting another company to come finished this half-done installation. in short, this has been a horrible experience from start to ..... (still has yet to be finished) original install date: 6/22/23 todays date: 7/10/23

Carl Davidson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Beau showed up right on time and was very courteous. He was very efficient in changing the rollers and doing an entire unit check to make sure everything is working as it should. It’s nice to have a smooth rolling door again!

Aprill Hesse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service

Brad Perlick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Was very thorough with their analysis. Definitely met our expectations. Quick to respond! Very courteous and professional! Will definitely use them again!!

Stewart Morrison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision contacted me almost immediately after I went on their website and asked for a quote. They got technicians out the same day and they arrived right on schedule and gave me advance notice when they were on their way. They quickly analyzed my garage door's issue and explained it to me professionally but understandably. They showed me parts that had broken and explained what those parts did and what would be necessary to fix the issue (in this case a whole new opener, as the one that broke was from the 70s, so it was time). Their pricing was fair and upfront and there were no surprises at the end. Both technicians were extremely professional and polite and got the work done quickly (and surprisingly quietly). When all was done they showed me how my new system worked and left a clean work area behind them. All in all it was stress-free and excellent service.

Dorreice Shuptrine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mr. Smith, I chose your co. because I purchased from you. Ian serviced my door, and, did a great job. Please Ian Thank You for me.

Nate Esjanvari

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Customer service was awful, used profanity to my wife. Tech was very late

John Bulger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician arrived on a timely basis. He evaluated the problem and gave me a quote. I authorized the work to be done and within an hour or so it was completed to my complete satisfaction. Very satisfied!

Kevin Cooley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great experience with Precision all around. They have the best customer service I've seen. Their team member Larry came out to my house and diagnosed the issues right away and fixed my door with no problem. Highly recommend Precision.

Leon Acker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Why was I quoted 195 to install a garage door I purchased and you technician charged me 288? When I questioned him about it, he said it was labor. I explained the entire 195 was labor since i bought the garage door. Someone owes me $93 plus tax.

Drey Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I've used precision for years for my properties. I appreciate the service and reasonable pricing!

Jung Yi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ok

Issca Prince

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This company is one of the service company that earns their "name " precision " with pride. They delivers what they promised. If any change has to made to the company, their name will be " ON TIME" Professionalism is their name. Their technicians is waoooo!! Thanks precision.......

Maliska

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent professional service!