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about Precision Garage Door in:
DeSoto Area, TX
Precision Garage Door of Dallashas received 41 reviews, averaging 4.88 Stars:
Cedar Hill, TX
Cedar Hill, TX
This is at written not to throw shade on the tech who most recently came to service my back fence sliding door but to show all technicians are not the same. The most recent visit was prompt and courteous but showed no detail to work. The issue was an easy fix was not off track but just fell over and is old. He told me eventually that I would need to replace the mother board but gave no explanation on why the door slide too far. Compared to last year for the same amount of money actually less because last year the guy also adjusted the chain may be the chain is too loose. This guy like I said appeared to be knowledgeable but for 7 minutes worth of work did not really address they why and I have no guarantee it won't happen again. In fact, he spent more time driving to my house rather than address the issue. Yes, my door is fixed but why did it happen and how can I avoid it in the future. I am certain the chain might also be an issue.
- Kristy Smith
Gloria I just seen your other review first and now that I am seeing this I know which technician that is. My apologies on the experience you had, I will make sure that the technician is spoken to and the issue is corrected so it does not happen any further. My customers are number one priority and I want to ensure each of you are taken care of and happy even if no work is done I want you always to have a great experience with us. I would like to fix your experience and give you the knowledge you would like on the gate, could I send my senior gate technician out to you and go over everything in detail with you? Please contact me back or call Michelle she is my general manager and she can set that appointment up for you, you can call our office at 682-477-4581. I hope ou will allow us to make this right. Have a great day
Hutchins, TX
Quick, friendly, and professional service offered! They came in and went right to the source of the problem. I have an electric gate and other companies came in and never fixed the problem, but within minutes they were able to give me a quote and fix the problem immediately. Thanks for your impeccable service!
- Tj Jackson
Product:
DeSoto, TX
Repeat customer CJ service tech was very professional and engaging. Clarity on explanation of all my questions after assessing my situation. I am very pleased with the work and service he provided. Felt I was in good hands.
- Diana Tyler
Product:
DeSoto, TX
Beau did an amazing job in such a short time He was very professional and knowledgeable. I couldn't ask for any better service
- Akuete Kpodar
Cedar Hill, TX
I wasn’t happy about having to spend money on new garage doors. I am happy about choosing Precision for the job. Was quoted a fair price right off the bat. Once all the new equipment came in, I had 3 new doors, new rails and new openers installed the same day, and they hauled off all the old stuff. Money well spent is only spent with the right people for the job. Hassle free experience. Thanks!!!
- Chris Godbey
Product:
DeSoto, TX
“ Bo” was great! Very professional, clean cut , explained everything about the the 2 doors. Lubricated the doors, checked the mechanics, made sure they were running quietly. Job well done!!
- Jewel Parrish
DeSoto, TX
I was stuck in my garage Easter weekend and Ian came in diagnosed the problem and fixed it while providing friendly and excellent customer service.
- Takina White
Product:
DeSoto, TX
Triton did a great job this morning. He was very knowledgeable and you can tell he loves his job! A couple of things he didn't have in his truck to finish everything today, but I trust that the job will be completed to our satisfaction as soon a possible. You are definitely on our next "job call"!
- Jim Lackey
Product:
Cedar Hill, TX
I honestly just typed “garage door repair” and you guys were one of the first ones that popped up. I want to say your reviews were the deciding factor after reading 5-6 of them. They were spot on in regards to professionalism, courteousness, timely and prompt in fixing my garage door. I also liked the way they explained everything that needed to get done. Thank you guys!
- Xavier Moreno
Product:
DeSoto, TX
My technician was Kurtis and he was awesome. He notified me 30 minutes prior to coming. Explained in detailed what needed to be done and provided me with an estimate before proceeding with the necessary repairs. I was extremely impressed with the turn around time. Precision literally completed the job in less than 24 hours from the initial call to the completion of the repair. Thank you for your assistance.
- Bridgette Scott-Bailey
DeSoto, TX
Very pleased with the service call we had for a garage door that would not close due to a broken cable. Dispatch was friendly and efficient. The technician arrived within the time window given. The door was fixed promptly. Will use Precision Overhead Garage Door Service again.
- Martin Kreis
Product:
Lancaster, TX
My Tech was really friendly and explained my options on fixing my door.
- Ken Proctor
Product:
DeSoto, TX
I don't remember why I chose to go with Precision Door, but it was the right move. They were professional and prompt. I was very satisfied with their work and product
- Wilber Simpson
DeSoto, TX
Patrick, my technician, was very professional and he did an outstanding job. Even though this was a late night repair he showed up at the time he stated. He pointed out to me what was wrong and made sure everything worked properly. Thank you.
- Cherrier Aguirre
DeSoto, TX
Prompt, professional, and friendly service but way, way, way too expensive for emergency calls. I felt taken advantage of because I was in a desperate situation with a garage door that would not go down in a home missing a door from the utility room to the garage.
- Latoya Nottage
Duncanville, TX
After getting 3 bids Precision matched the best bid and did a amazing job!! Amelia went above & beyond to make sure everuthing went as planned!! The install was on point & love the door!
- Gilbert Cavello
Product:
DeSoto, TX
All I can say is Nick is the ultimate Professional! He serviced my garage door expeditiously and I am definitely a satisfied DeSoto customer! Thank you!
- Tivia Devonish
Product:
DeSoto, TX
The service from your company expeded my expectations! The worker was very attentive to my needs and very effeicient in getting the job done !!
- Dandria Todd
DeSoto, TX
Victor was absolutely WONDERFUL! He was very honest, up front,direct, but yet funny all at the same time! He deserves a RAISE!!!
- Tony Barnes
Product:
Duncanville, TX
Prompt arrive for scheduled appointment & efficient five-star customer service.
- Gene Moten
Product:
DeSoto, TX
Jonathan did an excellent job with customer service
- Kim White
Product:
DeSoto, TX
Very helpful, explained how to reprogram and correct minor malfunctions...
- Kenneth Hilliard
DeSoto, TX
very much so would I recommend you. the technician was very knowledgeable and took the time to explain to me how and why the problem occurred and how to identify it again.
- Alfred Bell
Cedar Hill, TX
5 stars!! Yes I would recommend your business to my friends and family. Your prices are spot on! Also the gentleman who came out was very professional and quickly finished the job.
- Debra King
Product:
Duncanville, TX
Excellant service call.
- Rex Francis
Cedar Hill, TX
i was happy with the service and the guys that came were very professional
- Byron Grant
Waxahachie, TX
We had a new rolling barn door installed today. The service was excellent and the repair men were very polite and did a great job. I would recommend precision door to others.
- Sheryl Cranmer
Product:
Cedar Hill, TX
Jason arrived promptly, assessed the situation and presented the options for repair. His clear explanation of the details in plain language allowed me to select the best option for repairs. He then quietly and professionally completed the job. Thanks and well done.
- Rich Allen
Lancaster, TX
Thank you April and Isaac for a great job. My garage door looks great and is opening and closing insmooth perfect precision.
- Norma Ragen
Product:
(214) 932-1556
(214) 932-1556(214) 361-8151
(214) 361-8151(214) 227-2093
(214) 227-2093(214) 494-8282
(214) 494-8282(214) 717-4220
(214) 717-4220(214) 865-7499
(214) 865-7499(214) 932-1557
(214) 932-1557(214) 945-3200
(214) 945-3200(972) 771-8709
(972) 771-8709(214) 736-8777
(214) 736-8777
Preston did a great job, he is the reason I didn't change to another company when he quoted me the price, he not only gave me this discount but, because of his deminer, attitude, kindness, knowledge of the job, courteousness and professionalism I was so impressed I decided to stay with him (this company) Thanks for sending him.
- Ruby Cooks