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Read what people are saying
about Precision Garage Door

Precision Garage Door of Dallas
has received 585 reviews, averaging 4.90 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

While the work was good, there were many surprise charges. Everything was inflated. Be prepared to shell out a lot of money. At least twice what you would expect for the same parts.
Michael Ouellette
Service Provided:
Garage Door Opener Install
Product:
Opener
1 2 3 4 5 Date: 10/02/2021
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time, professional, friendly, fair price
Marian Rosenblum
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I thought they would have been reasonably price..... but I think they over charged my parents .... cost them over$1000 .... yes Over One Thousand Dollars got s new garage door system.... they took advantage over senior adults.... please do not use this company... will tell everyone Never to use this company.... RIP OFF...........
Steven Ticker
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

PRECISION GARAGE DOOR REPAIR. This is just a heads up if you need any service to your garage door. They charge more than anyone else, and treat me like this. This the the letter I sent them this morning. First of all we are not a "valued customer". I called an hour after our service yesterday and stated that the service man you sent out, did not fix our problem, but instead serviced the unit and changed us $270 for something I did not even want or need. I pointed out where the issue was, and that it works from time to time, but the part needed to be replaced. The first time we left the house, the garage door still won't open or close, the same as the day before and I called just an hour after he left. When I called I requested some other man come out and repair, and was told they would come between 2-4 pm. We waited all day, someone called about 1pm and asked what the issue was, and I told him (as I did the first service man). He said he would have some one call me. No one did. I can't tell you how crappy your customer service is. I do have a large social media presence and I will for sure let all my customers, and on facebook, next door and any where I can, know how you operate. I will call someone else to repair my garage, and if you do not return my check, that will show how much you value customer service. Precision Door Service is a misnomer.
Randall & alice Frierson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I honestly just typed “garage door repair” and you guys were one of the first ones that popped up. I want to say your reviews were the deciding factor after reading 5-6 of them. They were spot on in regards to professionalism, courteousness, timely and prompt in fixing my garage door. I also liked the way they explained everything that needed to get done. Thank you guys!
Xavier Moreno
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great fast service. Installer was very knowledgeable and did a great job. Thank you for the fast service and installation. A+ Service!
Charles Sneathern
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gray was very efficient and communicated well during the replacement.
Gary Mckinley
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My technician was Kurtis and he was awesome. He notified me 30 minutes prior to coming. Explained in detailed what needed to be done and provided me with an estimate before proceeding with the necessary repairs. I was extremely impressed with the turn around time. Precision literally completed the job in less than 24 hours from the initial call to the completion of the repair. Thank you for your assistance.
Bridgette Scott-Bailey
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I choose Precision, because of the NO SERVICE CHARGE! I am so happy that I did. My service person was fast, nice and very helpful.
Danita Williams
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Clayton Young was an awesome technician! Very informative, helpful, polite, friendly, etc!
Marisha Ratliff
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job by a knowledgeable technician
Ralph Durden
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

repeat customer. will call again when needed. Arrive on time, fix the problem, no bs, and decent prices. You get what you pay for.
Mike Chase
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The only reason I’m giving 2 stars is because the technician was a nice guy. My main issue is with the technician supervisor-she seems to be in charge of everything and unwilling to listen. Classic way to take money from people by twisting their arm. The technician came to our house to look at 2 ish sensors and while we were thinking aloud we mentioned that the ac breaker switch might be the problem. When he flipped it- it started working. Charged us 50 dollars for something he didn’t even “diagnose” in precision’s terms. We basically said it out loud. No other tests were done but we are short of 50 bucks for a 4 minute visit. The service operator the day before said it would be a free visit before a quote on the repair. Super unhappy wouldn’t recommend to anyone.
Raja Ray
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a repairman out the same day I called within the 2 hour window. His name is Clayton. He was very knowledgeable and professional! I would definitely recommend Precision to anyone with garage issues.
Teresa Berry
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Clayton, my service tech for tune-up, is thorough, knowledgeable and professional
Ralph Sykes
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I find your people reliable, trustworthy, and professional. While the cost may be higher than I would prefer, I am confident that the job is always done right.
Scott Kimball
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

$695 to repair springs - who actually pays this????? CCCRRAAAZZZZYYYY
Ryan Hampton
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great customer service , outstanding technician, knowledgeable and friendly. Showed up promptly. Would highly recommend this company and technicians.
Camille Easter
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Appointments not kept, first 10-12, then 12-2, then 2-4.. finally got here at 4:30. Technician, had an attitude "well im here now."..I should have inquired about price....$700 to replace springs.....really?...ill be sure to check around next time.
Mike Riccio
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ok
Jung Yi
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I brought 2 new garage door Precision garage door. I choose this company because of the name, precision. But their service is bad. I had to call twice the first time to get them to come out and install the doors. After 3 to 4 weeks one door was having trouble opening and the other door bent on the top panel. I called them again. They came out ok, but with the wrong panel. This was in March. After calling them for weeks and they kept putting me off. I finally got someone out yesterday 5/26/2021. But with no panel. The only responsible one in the whole company was the garage door tech John, he went out of his way to make it right. Finally today 5/27/2021 it was made right. But from March, precision this is not. Don’t call this company. Once they get your money, their attitude is “who are you again” and they forget about you as soon as you hang up.
Gilbert Olivarez
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very knowledgeable technician who not only solved my problem but also had the parts to upgrade my system. He also took the time to shot me how to operate the new garage opener and also programmed all my cars as well. Excellent customer service and I highly recommend using Precision Garage Door Services.
James Turner
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with the service call we had for a garage door that would not close due to a broken cable. Dispatch was friendly and efficient. The technician arrived within the time window given. The door was fixed promptly. Will use Precision Overhead Garage Door Service again.
Martin Kreis
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional and honest. Other companies told me that I needed to replace everything. Precision told me only the door needed to be replaced ????????????????.
Rafael Cedillo
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chris was just great. His knowledge and expertise is top notch. I've had Precision out in the past for new opener and just routine service. Keep up the great work.
Mark Shada
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Patrick B-Stephens worked very well with our garage door needs. He was on time and very professional. Installation was well done and clean. My wife and I will be sure to contact Precision Door Service when needed in the future. Thanks for the great work, Bob Newton
Bob Newton
Service Provided:
Install Garage Doors
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sam arrived early and diagnosed the problem in 10 seconds! He set to work and within one hour had our door and opener running smoother and quieter than when new. I asked him to staple his card by the opener button because I know who I will call the next time the need arises. Thanks Sam
Gregory Stone
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician, Sam, arrived right on time, quickly identified the problem with our garage door, repaired it, and was done in 20 minutes with no charge under warranty. That is the best possible outcome! Great work!
Jack Edrington
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sam showed up promptly at 8am and gave us a fair estimate on replacing our garage opener and rollers. He worked quickly and helped me set up the app so that we can open/close our garage door anywhere from our phones. He was friendly and respectful of our home (asked if he needed to take his shoes off to come in). We will definitely use Precision Door again! Thanks!
Claude and Jenna Lee
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our door's spring broke, so we couldn't open the door. It was a Sunday, and we had to meet someone that afternoon. We called at 2:30PM and the tech was there about 3:30PM. It took about 15-20 minutes and we were good to go! Couldn't have been easier or quicker!
Rick Higgins
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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