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Precision Garage Door of Dallashas received 839 reviews, averaging 4.80 Stars:
Richardson, TX
I would like to apologize for the miscommunication between our call center and our technician. Our technician called you to let you know he was on his way then at which time the call center canceled the call so the technician then was rerouted to another residence. We would like to make things right and send another technician to evaluate your garage door needs. Management will be in contact with you to set that up. Please let us know if you need anything further. Thank You
Nope. The tech called at 10:18am to say he will be there in 20min. At 12:10pm I called and canceled. Thus, he hadn’t shown up even 2hrs after he had said he was coming. Either way, I am done.
Irving, TX
Quick, friendly service. Communicative and professional technician. Problem solved at first visit. Thank you!
- Kelsey Almaguer
DeSoto, TX
Marco was fantastic! Came out and serviced the garage door and answered all our questions. Kind, courteous and awesome. Thanks Marco!
- Thelma Berg
Dallas, TX
We had two garage door openers / equipment replaced with new liftmaster. Marco (technician) was very thorough and professional throughout the process. He helped with all of the remotes and programming and answered all of our questions. Highly recommend Precision in Dallas. Great technician / service.
- Anthony Allio
McKinney, TX
This is the best company I have ever used for garage door repair. Marco explained everything, put my mind at ease & had everything at hand to fix the door. I really appreciate someone having the patience to explain so I understand. Thank you so much.
- Pamela Dyson
Dallas, TX
Marco is great. Professional, polite, helpful, and thorough.
- Timothy Host
Allen, TX
Wonderful company and customer Service. I technician are highly professional. Never been disappointed
- Ishaq Ali
McKinney, TX
Prompt friendly service and reasonable charges for electronic gate access panel!
- Derek Kistler
Dallas, TX
The technician I had was excellent! Professional, intelligent and super informative.
- Angela Grover
,
Prompt and courteous response to our issue. Technician very professional and explained problem to us. Very glad we went with this company.
- Larry & Terry Roddy
Dallas, TX
I was very impressed with the entire Precision GD organization this week! They were able to schedule a same day appointment for me to repair a garage door issue. My tech Nick quickly accessed the situation, he gave me three options and explained his recommendation thoroughly. Then he went to work. I truely believe my garage door is in better condition now then prior the repair. Do yourself a favor and find a way to use the Precision GD team!
- Shel Dail
Princeton, TX
Great service and came out on Superbowl Sunday! The tech was honest and didn't charge me for any unneeded repairs.
- Joel
Product:
Rowlett, TX
Easy to book an appointment. Service was on time and price was very fair!
- Daniel Ponton
Product:
Dallas, TX
The tech they sent was clueless. He did not fix my problem, but wanted to sell me a $3900 gate motor. Turns out they work on garage doors, not gate openers. I thought I would be getting an experienced repair person with knowledge of my equipment. That is not what I got. I wasted $70 on an untrained beginner.
- Dan Boschert
Dallas, TX
Today was my initial introduction to Precision Garage Door. I needed a gate operating quickly and they delivered quickly. Matt was very informative and resolved my issue in minutes. Cannot say enough good things about the staff that answered my calls as well.... All around amazing customer service and repairs.
- Kerry Ketner
Dallas, TX
Precision installed my new gate opener and completed new garage door install. They did a great job on both and are always prompt whenever I have any issues. Thank you!
- Kim Carter Dickman
Product:
Dallas, TX
As always, Marcos did a great job identifying the problem and fixing it quickly. Excellent experience.
- James Cochran
Plano, TX
Excellent service. Courteous and professional. Good job.
- Scott Gunn
Carrollton, TX
Yes after two trips the door is back working and the problem solved . Garage door sensors where adjusted and door service preformed , the young man that came to house was very nice.
- Jody Novak
Plano, TX
Excellent service from Kalil G. Provided detailed information to help me make the best decision!
- Myron Coleman
Product:
Dallas, TX
excellent service and contact.
- Cheryl Zreet
Dallas, TX
Chris was professional, courteous and prompt. Always appreciate the excellent customer service from Precision.
- Brett Daily
DeSoto, TX
Called Precision to perform a tune up and replace a keypad and install new rollers. Nick, the technician, arrived with a couple of hours after I set the appointment. He repaired and resolved the issues and reprogrammed the openers. Very professional, skilled and completed all services in a timely manner. Will call Precision in the future to address any door and opener issues.
- Michael Ikner
Product:
Celina, TX
Everything was fine. Marco knew what he was doing and got me back into operation within minutes. Very courteous and professional.
- John Shaw
Anna, TX
Excellent service provided by technician Khalil G. He arrive earlier; was courteous, professional and did an excellent job. I highly recommend your service.
- Liz Adams
Product:
Dallas, TX
Technician MARCO was outstanding. Work was performed with snappy precision. Scheduling was an abomination. Tech did not get call until four hours after appointment window closed. Tech had to make the appointment for the following day. Scheduling is obviously done from another location with no accountability. The technician MARCO saved the project from being a security risk. I recommend him highly
- Bob Cline
,
Tyler did a great job! It was almost 6pm and I assumed he would just give a quote and leave. He said he could do the job right at that moment! Which was great!
- Richard Hughes
Dallas, TX
My previous company left me high and dry, and you saved the day. Hats off to Nick for a great job done quickly and efficiently!
- David Henderson
Dallas, TX
Great service. Responded immediately. Set an appointment and showed up on time to the minute. Fixed the problem and waited for me to get off the phone. Told me exactly what needed to be done and gave me two different solutions to choose. Was personal and professional. I was very impressed and would highly recommend them.
- Paul Hatch
Dallas, TX
Marco was absolutely terrific. Arrived promptly , worked effectively and skillfully. Excellent result. Kudos to you for having such a great employee! Carmen Mitchell
- Carmen Mitchell
(214) 932-1556
(214) 932-1556(214) 361-8151
(214) 361-8151(214) 227-2093
(214) 227-2093(214) 494-8282
(214) 494-8282(214) 717-4220
(214) 717-4220(214) 865-7499
(214) 865-7499(214) 932-1557
(214) 932-1557(214) 945-3200
(214) 945-3200(972) 771-8709
(972) 771-8709(214) 736-8777
(214) 736-8777
1. The appointment was between 8am and 10 ( confirmed both on email as well as text message to my cell phone )however, the technician NEVER showed up. I have made two telephone calls and was told that the technician will contact us. At 10:30 AM the technician calls to say that he’ll be there in 10 minutes. Two hours later, he was still not there. I canceled the appointment. 2. I then received two bills for work done at some other locations and signed by other persons but addressed to me amounting to a total of $4000. I called the billing department and they confirmed that no work was done in our house and the manager will call back to address this. Never received a call.
- K Qureshi