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Read what people are saying
about Precision Garage Door

Precision Garage Door of Dallas
has received 746 reviews, averaging 4.81 Stars:
1 2 3 4 5
Review:

Christopher arrived on time, and got straight to work. He was very efficient and completed an excellent job in a timely manner. No mess left behind. I would definitely recommend Precision to anyone.

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Marco Avila Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Marco Avila
Review:

I called for service and within an hour, Drey came out and assisted all of my needs. Very professional and prompt. Would highly recommend him to do any work for you.

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Service Provided:
Garage Door Repair

Review:

He was extremely professional and caring. Great employee

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Service Provided:
Broken Garage Door Spring Repair

Review:

Jimmy came on time and was very courteous. He explained my options. After picking what we wanted done, he walked us thru exactly when we could have it done. He also reviewed my garage door opener settings which was not part of this service call. I highly recommend Precision Garage Door for any repairs or replacement that would be needed. I will continue using this company.

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Jimmy Knight Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Jimmy Knight
Review:

Outstanding service, quick with service call. Jimmy was excellent and fixed several issues. Highly recommend.

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Jimmy Knight Service Provided:
Garage Door Repair

Technician: Jimmy Knight
Review:

guys were friendly/nice .. however, prices quoted seemed very high.. remotes are like 160.00 and new garage door opener $1,000.00 ! can buy new for 180.00 to 220.00 , so install is about 750.00 to 800.00 .. 500.00 to 625.00 seems more appropriate

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Service Provided:
Garage Door Opener Repair

Review:

They came out right away. The tech was very professional and knowledgeable. Took care of my garage doors issues quickly...

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Service Provided:
Garage Door Repair

Review:

This weekend, we heard a terrible sound from our garage and after investigation found that one of our springs had ruptured and our garage door would no longer function. I got online with Precision to schedule a no cost visit to access the problem and determine next steps. The service technician, Nick, called that morning to see about coming sooner than the originally scheduled time slot and he arrived promptly and was very courteous and thorough in his evaluation and he performed the spring repair promptly. My only complaint with Precision is that the cost of the repair was extremely high; with estimates being around $150-$250/spring and then getting the only option available for the Precision springs being their brand of spring at a cost of $415/each, I was shocked! The expense went from being one that was estimated to be around $600 all-in to one that was over $1000. This is too much and will cause one to rethink working with Precision again or even thinking about doing the repair on one’s own - taking this risk of injury or quality of work that would come with it. $1000 is just too much to bear in these times. It’s my hope Precision can do something after the fact to reduce this cost and to consider more affordable spring repair options for customers in the future. In the end, great service, timely response, great technician, great quality of work… just way too expensive and it’s my hope Precision can find more affordable options for customers as going back to them again for any repeat business will be very hard for me after getting a charge like this for a spring repair which should have been $600-$700 max.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The service was excellent. The work was done in a timely manner, professional and a shout out to my technician Marco for a job well done.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Called them late Friday night. They showed up Saturday when they said they would. The tech was very friendly and installed our two new springs quickly. Cleaned up the floor and explained everything again on the bill. We have used Precision several times. Would highly recommend.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Nick helped fix my garage. I definitely appreciate the help. It came in clutch! Would recommend!

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Service Provided:
Garage Door Repair

Review:

Marco Avila installed my new garage door control and keyless pad. He is a polite man and took pride in his work and making sure everything was installed correctly. He made sure I understood all the new features. My garage control that was replaced was 23 yrs old.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Marco was polite, on-time and performed our repair very promptly. 5 stars, would recommend Precision to everyone I know.

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Service Provided:
Garage Door Repair

Review:

Great service and very quick response time. The technician was there in a couple hours. Resolved my problem and all is well.

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Marco was extremely professional and helpful. I would use your company again without hesitation.

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Service Provided:
Garage Door Repair

Review:

Excellent service especially, the service of your technician is commendable. He was very knowledgeable and provided an excellent service. Thanks, a lot.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Nothing short of a good experience with Precision Garage Door of Dallas. Drey, the technician was very knowledgeable and answered all of our questions concerning our electric gate. I will definitely use Precision Garage Door of Dallas again in the near future.

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Saturday afternoon: WHAM! Heard loud noise in garage, but didn't see anything out of the ordinary. Until tried to leave and garage door would not open. I thought you could release the manual lever and lift the door open. However, I did not have 6 other guys handy to lift a 1200 pound wooden double door. :( I researched Angi's list which is helpful, but the 1st company did not have an appointment until Thursday. I just happened to have a flyer in the mail and responded to their Ad. Nick said he would be there Sunday morning early and finished in 1 hour. We had to use Uber twice Saturday night and very grateful we didn't have to repeat this Sunday or Monday. Very Much Appreciate the Service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I had a spring break on a very heavy garage door. I called and the next day (offered same day but I had a conflict) Nick G came out. He was very friendly and got me back in business in an hour. Competitively priced and exceeded my expectations. Its nice to do business with folks who care! Thanks for helping me out!!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Nick did a great job of fixing our Garage door. Nice and friendly and explained what he was going to do to fix the issue. You can count on Nick to fix your Garage door issues. The next comments are for Precision Overhead Door company. I was charged $20 for gas. I was also charged a 3% fee for using a credit card. None of these things were done in the past. Just something to think about if you decide to use Precision Overhead Door company. The service itself was awesome which is why I gave them a five star rating. I just never heard of a company like this charging the credit card fee and charging for gas as well. Interesting.

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Service Provided:
Garage Door Repair

Review:

Shell shocked to be charged $670.00 to replace spring on garage door. When looking online see average price should be around $350.00. Service tech was good but feel ripped off by pricing

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A Response from: Kristy Smith

Dear Mr. Borrelli I want you to know our top priority is making sure our customers are happy. I am going to ask my manager to reach out to you asap. Please let me know if you need anything further. I would be happy to call you myself however, I am currently sick and have no voice, but please keep me posted and I will surely call you as soon as I am able to talk. Again my top priority is making sure my customers are satisfied, please feel free to reach out to me at any time. Have a great day and I look forward to hearing from you.

Comment from: Kristy Smith

I did get call back so I will move up my stars. They agreed to refund me some of the money I spent. Found that to be good customer service

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Truth be told, I randomly selected them last February when I needed a new garage door opener motor. They installed quickly and got me up and running. But the true value from Precision was more obvious when there was an issue. Michelle and Marco worked tirelessly to make sure my issue was resolved, and I dare say I'm better off now than I was before the issue even began. Top notch! I'll recommend them to anyone with a gate or a garage!

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Service Provided:
Garage Door Opener Repair

Review:

Nicolas was excellent. He was so kind and explained everything well. He gave me a quote so there were no surprises. He was neatly dressed, identified himself when he arrived, called before arriving, and did the work well. I'd be happy to have him come back again to service our garage door. Thank you for a job well done.

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Service Provided:
Garage Door Repair

Review:

This was a new company for me and I was kind of nervous about using them. No need! Marco was the most professional. He truly wanted to make sure that I felt comfortable with work and that all my questions and concerns were answered. He made me feel like he truly cared about me and doing a good job. He was very knowledgeable, quick with the repairs; yet patient enough to do the best job. I will continue to use this company and I have even written a post on our Nextdoor app and one of my neighbors used your services that same day with outstanding results as well. A+++++!!

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Daniel deserves a 6 star rating! He was such a polite young man and exceeded my expectations. Daniel is truly an asset to this company! I would recommend highly them!

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Service Provided:
Garage Door Repair

Review:

Prompt service. Done in a timely fashion. Job well done.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Marco did a wonderful job. Saw that we needed new wheel on our door and now it doesn’t make as much noise. He was able to come early and we can go about the rest of our day. He was very professional and quick. Did a great job. Thank you

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Service Provided:
Garage Door Opener Repair

Review:

Excellent service ???? Quick response and job well done ???? Thank you!

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Service Provided:
Garage Door Opener Install

Review:

I called for the cost of putting in a spring for my 2 car garage…. Was quoted around $450. I also replaced certain wires on the garage was totally shocked when my bill was over $1,000. I am very unhappy with my experience as i feel your company is gouging me on prices. Your technician was very good. I will never use your company again as your prices are ridiculous. I guess you have to over charge to cover the cost associated with paying Google placing you first on the webpage for searches for garage repairs

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Service Provided:
Broken Garage Door Spring Repair

Review:

Setting up the appointment was easy. Repairman arrived on schedule. Repairman was polite and wore a Precision shirt to easily identify him. The service vehicle was clean and new. All very professional. The estimating process was fast. Technical explanation was given for what needed to be done. Precision uses high quality parts to justify the cost. Work was done on a timely basis. Repairman went the extra mile and lubricated a second garage door. Asked for the advertised 5% AAA discount. Received a 2.5% discount. Overall, a good experience.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

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Dallas Area

(214) 932-1556

(214) 932-1556
North Dallas Area

(214) 361-8151

(214) 361-8151
Garland Area

(214) 227-2093

(214) 227-2093
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(214) 494-8282

(214) 494-8282
Plano Area

(214) 717-4220

(214) 717-4220
Grand Prairie / Irving Area

(214) 865-7499

(214) 865-7499
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(214) 932-1557

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McKinney / Allen Area

(214) 945-3200

(214) 945-3200
Rockwall Area

(972) 771-8709

(972) 771-8709
Mesquite Area

(214) 736-8777

(214) 736-8777
Precision Garage Door of Dallas
Office: 214-530-5330
12021 Plano Rd.
Suite 110

Dallas, TX 75243


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