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about Precision Garage Door in:
Dallas, TX
Precision Garage Door of Dallashas received 191 reviews, averaging 4.87 Stars:
Dallas, TX
Dallas, TX
Excellent customer service. Beau arrived on schedule and replaced the spring on my garage door in less than an hour. Highly recommend Precision Garage Door of Dallas.
- Ralph Jones
Dallas, TX
Beau did an excellent job repairing our garage door. He was thorough, efficient and very courteous.
- Stuart Barab
Dallas, TX
The technician that came out was amazing. He did a great job.
- Sasha Sturgeon
Product:
Dallas, TX
The company does not charge for determining the cost of repairs. It didn't determine whether I would hire them, but it gave them the first bid. Eli came out and offered a price I was expecting (based on a Google search of prices). He not only fixed my garage door, but he also tweaked a couple of other things for me at no extra charge. I was assured if I had any problems going forward, I was covered for the things he did. I was very pleased with Eli's professionalism and quality of his work.
- Sharon Toal
Product:
Dallas, TX
Kameron was very efficient and told me everything about what he was doing with the door. Gave me tips on how I could improve it and how to oil the rollers. He was really a great help to me and I appreciate all he did and right on time
- Sharon Milam
Dallas, TX
Excellent technician is a name was Bow. Extremely proficient and efficient service tech. Highly recommend.
- Brad Belletto
Dallas, TX
The WORST customer service. I had an appointment from 8-12 on Monday morning. I received an email at 8:00 AM stating the technician would be at my home between 8 and 10 AM. I called a little before 10 and was told I was moved to 10-12 noon and the technician would be calling me soon saying he was on his way. At 12 noon I called and they would check with the technician to see where he was. I called again at 1PM. I was told they would check and call me back. I called at 2 PM and was told they would have the technician call me. Cameron, the technician, finally called at 2:57 PM and said he was on his way and would be at my house in 5 minutes. 45 minutes later I called him. He said he was given the wrong address but was on his way. He finally showed up at 3:52 with no apology just his excuse that he was over worked and over booked and too busy to call to let me know he would be late. Zero communication. Showing up 6 hours past the email stated time with no communication from the technician or the office is inexcusable.
- Mitchell Brown
Dallas, TX
We called this morning, one of the coldest days, so far with rain, snow sleet, and Precision came out to fix our garage door. We had a broken spring. The technician did a great job and very nice.
- John Coates
Product:
Dallas, TX
The technician that came out exceeded my expectations. Wonderful job and stuck to the price we had set on the phone.
- Lewis Mcdowell
Product:
Dallas, TX
Very pleased with the service. Fast and efficient technician. Jesse know what the problem was and resolved it.
- Cathy Hightower
Dallas, TX
Gate operator service: Poor consultation during first appointment. I was told I needed the bigger batteries for the gate opener. I was told these were lift master batteries, and had to be ordered and they were expensive. After doing some research after the work was done, I discovered I was overcharged by more double… I would not recommend this company for service. Dishonest! Learned my lesson for not sitting on things for a day or two to do research before I had them do some work. Also, they did not even check the solar panel to make sure that it was doing its job.
- CBlair
Dallas, TX
Yes, your employees were courteous and respectful. I called Tuesday after hours and Cameron came the next day. He was very knowledgeable and, while he was evaluating the issue I was having, answered all my questions about the mechanics of the garage door. Unfortunately for me, I need a new garage door which I’m hoping will be installed tomorrow. I chose your company because of the excellent 5-star reviews!!! My garage door company recently closed.
- Peggy Dunlap
Product:
Dallas, TX
Caleb was Great. Professional and fast service. Will use again...
- Rob Berkshire
Dallas, TX
The technician was efficient and personable. He was prompt and arrived during the time that the scheduler had set. I appreciate how rapidly he made the repairs. Also appreciate that he was very courteous and informative.
- William Pry
Product:
Dallas, TX
This morning I first called both Overhead Door and Veteran Garage Door Repair. They were unable to send someone today, so I called Precision. The young man who came knew exactly what needed to be done and completed the work in about 15 minutes. I’ll call Precision first next time!
- Nancy Yingling
Dallas, TX
Ian was very thoughtful and helpful. he did a great job and answered all my questions. if I need any garage door work done, I promise I will call your company
- Dana Davison
Product:
Dallas, TX
Thank you for getting out so quickly.
- Rosanne Gordon
Dallas, TX
The repairman who came our house to replace our garage door opener was friendly and respectful to me. He quickly gained my confidence and replaced our garage door opener. I was very satisfied with the service provided by Precision Overhead Garage Door Service. I will use them again when the need arises to repair my garage door and would recommend them to my friends.
- Tonia Perry
Dallas, TX
I can't thank the company enough this was my first time using this company. So glad I went with them. Triton C. Called and said he would be at my location in 30 minutes it was less he was very very professional so good to work with someone who loves their job and dont mine the customer asking questions. He was very knowledgeable and professional and friendly. I highly recommend this company for your garage needs.
- Nicole Dancer
Product:
Dallas, TX
Same day service! They came out just a few hours after I called. Very professional and courteous. Solved my problem for a reasonable price.
- John Spears
Product:
Dallas, TX
Highly recommend Precision Garage. Ian the technician was great to work with and did a great job. Great communication and price.
- Rod Lake
Dallas, TX
I was very distressed to find my garage door would not stay closed this morning. Since it was Sunday, I was concerned I would have to pay more for service. The folks at Precision assured me a technician would come to my home on Sunday afternoon and address the problem. My technician's name is Ian Guidry. He showed up early, fixed the problem quickly and was courteous and professional. He explained what happened and how it was fixed. I was relieved that my garage door was fixed quickly. Precision is a very professional organization and Ian was awesome!!!
- Janet Meyer
Dallas, TX
efficient and helpful.
- John Dumar
Dallas, TX
Tryton Coe and his assistant came to our house a couple of days ago to fix our broken overhead garage door. They were both courteous, competent, friendly, and efficient and went above and beyond to make sure everything was in working order before they left (not just the broken spring we started with). We are very please with their service!
- Bill Haskins
Product:
Dallas, TX
Dre just came to service our sliding gate on a Sunday morning and he fixed the problem right away. He was also professional and very kind. We couldn’t be happier with Dre and Precision Doors service. THANK YOU!!!
- Katerina Wells
Dallas, TX
I was so amazed to see such a friendly and professional tech to service my gate opener. He was very respectful and knowledgeable of my system. He called before his arrival, and he gave me an approximate time of arrival. He fixed the problem I was having with my gate, and he made sure I understood how to operate my new remote. Thank you, Precision!
- Debra Guilliam
Product:
Dallas, TX
The technician did an excellent job he was extremely fast efficient explained everything is doing went above and beyond what needed to be done I am very very happy with you and your service and your Tech I would recommend you to anyone is better fact I already have
- Jd Dollins
Product:
Dallas, TX
My tech arrived on time following a phone call 30 mins prior. He lubricated the chain, and turned a screw to adjust the stopping point, then told me it would be $450 for the 4 minutes of "work". I told him that was preposterous. He discounted it $100 under protest. I would advise everyone to look elsewhere for gate repairs. No where do they state that these fees are mandatory if they show up. Furious...
- John Wood
Dallas, TX
Tryton Cole did a great job repairing my broken garage door spring repair! He was punctual, professional, friendly, detail-oriented, and very knowledgeable about how to fix and repair my garage door. Tryton took the time to educate me on what needed to be fixed, and he was very confident in stating that he would get the job done. I highly recommend Tryton and I will be referring him to my neighbors in my subdivision! I'm very impressed with the overall customer service I received at Precision!
- Shelley Robinson
Product:
(214) 932-1556
(214) 932-1556(214) 361-8151
(214) 361-8151(214) 227-2093
(214) 227-2093(214) 494-8282
(214) 494-8282(214) 717-4220
(214) 717-4220(214) 865-7499
(214) 865-7499(214) 932-1557
(214) 932-1557(214) 945-3200
(214) 945-3200(972) 771-8709
(972) 771-8709(214) 736-8777
(214) 736-8777
WOW WOW Eli gave excellent advice that the garage opener and bearings needed to be replaced. The opener was 33 years old so it was time to replace the opener and bearings and springs. He was very friendly and did a great job/work performance. I will contact your company and ask for him if any repairs are needed in the future.
- Stephen Smith