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about Precision Garage Door
Precision Garage Door of Dallashas received 7 reviews, averaging 2.00 Stars:
Lewisville, TX
Product:
Flower Mound, TX
Requested estimate on door replacement. What I received was totally confusing? I asked for replacement cost for one large door, or two smaller doors which is currently the situation. Got estimate on "Good", Better or Best. None of which explain sizes, composition, and 1st one "Good" quotes Lavor $90. Door $2,046. which equals $4,363 total. Scary addition. Rep. was here less than 5 minutes and supposedly checked and rated 40 items on condition of existing system?? Again, very confused.
- Glenn Lemke
,
While the work was good, there were many surprise charges. Everything was inflated. Be prepared to shell out a lot of money. At least twice what you would expect for the same parts.
- Michael Ouellette
Product:
Irving, TX
The only reason I’m giving 2 stars is because the technician was a nice guy. My main issue is with the technician supervisor-she seems to be in charge of everything and unwilling to listen. Classic way to take money from people by twisting their arm. The technician came to our house to look at 2 ish sensors and while we were thinking aloud we mentioned that the ac breaker switch might be the problem. When he flipped it- it started working. Charged us 50 dollars for something he didn’t even “diagnose” in precision’s terms. We basically said it out loud. No other tests were done but we are short of 50 bucks for a 4 minute visit. The service operator the day before said it would be a free visit before a quote on the repair. Super unhappy wouldn’t recommend to anyone.
- Raja Ray
Frisco, TX
Appointments not kept, first 10-12, then 12-2, then 2-4.. finally got here at 4:30. Technician, had an attitude "well im here now."..I should have inquired about price....$700 to replace springs.....really?...ill be sure to check around next time.
- Mike Riccio
Product:
Plano, TX
Working with Precision Doors was interesting. Here is how it went down: 1. The sales guys were GREAT. I actually canceled with another company and went with them as they promised to install a custom sized door within 2 weeks. They seemed honest and forthright. 2. 2.5 weeks later I had heard nothing from anyone. I called Precision and found out the door was never ordered. This put me in a very big bind because I work out of the garage. 3. After deliberation, they promised to install in another week but failed to appear a second time. After a firm phone call, they said they failed to load the door on the truck because of the size but never told me until I called them. They then promised me a "trim package" to make up for the 2nd mishap. 4. The door finally arrived the following week but without the promised trim package. At this point, I'm seeing red. The installers were GREAT. The problem with Precision is operations. They're awful. The sales guys and installers are suffering because of poor performance in the office. I will never use them again.
- Steven Sisler
Product:
Dallas, TX
Was quoted one price for a garage door opener. Then after the job was told oh by the way we had to add a $139 bracket and it took longer than expected so we are charging you more labor. Tech could not get wi-fi working on the opener either. Job was quoted to take 1.5 hours, took 5 hours. A professional organization would stick by the quote. This is one is unprofessional, would not recommend.
- Brian Schmidt
Product:
(214) 932-1556
(214) 932-1556(214) 361-8151
(214) 361-8151(214) 227-2093
(214) 227-2093(214) 494-8282
(214) 494-8282(214) 717-4220
(214) 717-4220(214) 865-7499
(214) 865-7499(214) 932-1557
(214) 932-1557(214) 945-3200
(214) 945-3200(972) 771-8709
(972) 771-8709(214) 736-8777
(214) 736-8777
I did not do my homework prior to Precision Door coming out and not only did I over pay but my new opener stopped working 3 days after it was installed. The original technician was polite however left the wires just hanging and twisted together. I called to see if that was how they normally leave things and was told no so they sent the technician back out. He showed up and didn't have enough wire screws so he borrowed my electrician tape to finish. When the door didn't work on Saturday I called and they wanted to send someone out on Monday. Really? I just paid over $2000.00 and you want me to wait 2 days. I told them this was one of the most frustrating experiences I have ever had and I wanted to talk to a manager to arrange to have them come take out all of their equipment. I was told a manager would call me Monday. It is now Wednesday and no call. Don't make the same mistake I did. Do your homework.
- Sheri Lawrence