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Read what people are saying
about Precision Garage Door in:

McKinney / Allen Area, TX

Precision Garage Door of Dallas
has received 77 reviews, averaging 4.87 Stars:
1 2 3 4 5
Review:

Saturday afternoon: WHAM! Heard loud noise in garage, but didn't see anything out of the ordinary. Until tried to leave and garage door would not open. I thought you could release the manual lever and lift the door open. However, I did not have 6 other guys handy to lift a 1200 pound wooden double door. :( I researched Angi's list which is helpful, but the 1st company did not have an appointment until Thursday. I just happened to have a flyer in the mail and responded to their Ad. Nick said he would be there Sunday morning early and finished in 1 hour. We had to use Uber twice Saturday night and very grateful we didn't have to repeat this Sunday or Monday. Very Much Appreciate the Service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Nick did a great job of fixing our Garage door. Nice and friendly and explained what he was going to do to fix the issue. You can count on Nick to fix your Garage door issues. The next comments are for Precision Overhead Door company. I was charged $20 for gas. I was also charged a 3% fee for using a credit card. None of these things were done in the past. Just something to think about if you decide to use Precision Overhead Door company. The service itself was awesome which is why I gave them a five star rating. I just never heard of a company like this charging the credit card fee and charging for gas as well. Interesting.

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Service Provided:
Garage Door Repair

Review:

The guys were great, came over early, Told me what needed to be done, installed the springs and did an amazing job of replacing my opener as well Five stars to Evan and Chris!

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Evan Strauss Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Evan Strauss
Review:

Beau was very professional and made a quick repair

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Service Provided:
Garage Door Repair

Review:

We had an issue with a broken hinge and roller such that our door was stuck half open and we couldn't get in our out of the garage. Precision was able to schedule a repair the same day on a Sunday afternoon. Nick was able to respond ahead of schedule and repair our heavy wood double door, tune and adjust it so now it works better than when it was new.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

I wish I could give 5 stars, but the scheduling and customer service team are rude, uncaring, and lie just to get you off the line. I have been a loyal customer for 2 years now and will not be returning even though the techs are great.

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A Response from: Kristy Smith

Good Morning I am very sorry that you have had issues within our customer service department. I tried personally to call you right after Kameron had met with you, as he informed me that you did not go with the tracks on the door. I was calling to see how your service was and to let you know I was mailing you a refund check for that amount. I did leave a message, However I called from an out of state number so maybe this is why I never got a return call. I personally do not want to lose your business over customer service. I would love to speak with you, I will try reaching out again.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

The technician was knowledgeable and listened carefully before assessing and solving my problem, and he did it so fast

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Service Provided:
Garage Door Repair

Review:

Had a broken spring, they recommended an upgraded 2 spring install (as it is a double garage door) with no heavy upsell. Went with the recommended nylon rollers as well and the door is delightfully quiet.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Carlos was quick and thorough and left everything neat and tidy.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Technician is the best

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Rating 5 stars for the technicians that came out as they performed good work, just not sure all the varying information I received was accurate. The installers were professional, and quick and did a good job, so the business practice should not reflect their rating. Harrison and Garret did a great job and are an asset to the organization. Would like someone to call me about the other issues I experienced during both services.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Our service guy was very diligent. Came out on weekend and had all of the parts on the truck. It was Mother's Day, my wife has cancer treatments, and needs to able to get out to doctor's office. He was very courteous and professional

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Service Provided:
Garage Door Opener Repair

Review:

I chose this company because they didn’t charge extra for weekend appointments. I am glad I did. Triton came out on a Sunday morning to fix my door. Great technician . Super guy. Very friendly and professional. He explained everything to me very well and had it fixed in no time.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Your technician, Ian, was very friendly and professional. He quickly made the repair, and we were no longer trapped! Thank you!

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Service Provided:
Broken Garage Door Spring Repair

Review:

I used Precision a few years back to replace a failed opener, and I still receive wonderous reactions when people compare how quiet it operates to whatever they have clattering in their garages. Last night I arrived home and parked in the center of the two-car area because my wife was away. The fin on my SUV caught the door preventing it from operating. I felt safe overnight but called Precision for today, and they came, they saw, and they conquered. Fast, friendly, quality work. I Love It!

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Clayton Young was an awesome technician! Very informative, helpful, polite, friendly, etc!

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Service Provided:
Garage Door Opener Install

Review:

repeat customer. will call again when needed. Arrive on time, fix the problem, no bs, and decent prices. You get what you pay for.

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Service Provided:
Garage Door Repair

Review:

I had a repairman out the same day I called within the 2 hour window. His name is Clayton. He was very knowledgeable and professional! I would definitely recommend Precision to anyone with garage issues.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I find your people reliable, trustworthy, and professional. While the cost may be higher than I would prefer, I am confident that the job is always done right.

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Service Provided:
Garage Door Repair

Review:

Very knowledgeable technician who not only solved my problem but also had the parts to upgrade my system. He also took the time to shot me how to operate the new garage opener and also programmed all my cars as well. Excellent customer service and I highly recommend using Precision Garage Door Services.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Ended up with a major problem to our garage door on a Saturday. Within 2.5 hours of my original call, a technician was on-site. Patrick did an amazing job. Told me exactly what the problem was, gave me a clear estimate of the price and time it would take to complete, and completed the work as promised. I couldn't be more satisfied. Highly recommend Patrick and Precision Door Service.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Chris called ahead to give his eta and also arrived on time . He reviewed the work and discussed the parts needed to complete my garage door spring repair with me. Chris worked quickly and safely to complete this repair. Thanks Chris. and War-Eagle

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I give Patrick and Precision Door Service a 5 star rating. Patrick came to fix my garage door at the time that was promised. I would highly recommend Precision Door Service. Thank you.

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Excellent and professional service. Issues were specifically detailed and options were clearly presented. Pricing was explained, and the GreenSky financing option was quickly applied.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Absolutely fantastic experience - considering my garage door trapped my wife's vehicle in. Same day service & top-notch consultation. There is no other garage door service company I will EVER use. ~Bryan

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Great service! Fast, honest, wonderful service. Highly recommend!

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Service Provided:
Garage Door Repair

Review:

5 stars I called and they fixed the problem within 3 hrs. Exceeded expectat.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

he was on time and fixed so we could open the door to get the car out for work on a Monday morning

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great work!!! Very nice fast service!! Just need an itemized receipt?? Thank you !!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

I am not yet received quote for new garage door shutter

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Service Provided:
Install Garage Doors

Next Page
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Precision Garage Door of Dallas
Office: 214-530-5330
12021 Plano Rd.
Suite 110

Dallas, TX 75243


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