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about Precision Garage Door in:
McKinney / Allen Area, TX
Precision Garage Door of Dallashas received 84 reviews, averaging 4.83 Stars:
McKinney, TX
McKinney, TX
Well, as we all run into sometimes my garage door opener started giving me the humming sound and would not move the garage door. It also turned out that I had a broken spring. I quickly jumped online to find a company that could come out and fix my issue. Knowing this was not going to be cheap I made sure and read some reviews from my area. Once I read through Precisions reviews I knew I was going to give them a call and get them out to the house. I called at about 1:45 pm on a Friday and they told me right away they would have someone out between 2 and 4pm. I got a call from Nick 10 minutes later and he showed at my garage in less than 30 minutes. Nick was very professional and eager to get started and gave me their different options and worked with me to stay within my budget. He didn't try to oversell for the sake of overselling. Once we decided he started to get to work right away and was finished within 90 minutes replacing two springs and a new garage door opener. I had a great experience and would recommend them to anyone. The garage door is probably the second most used door in our house and is important to have a quite and reliable opening and closing each and every time along with the latest technology. Well worth the price for the peace of mind. Thank you for the quick turnaround and excellent service.
- Joe Griffin
Product:
McKinney, TX
Very satisfied - Preston arrived within the designated timeframe, quickly assessed the problem and provided 3 repair options. He made the repairs very quickly and I was 100% satisfied.
- Phyllis Carlin
Product:
McKinney, TX
Very fast and excellent work.
- Batson Stevensjr
Product:
McKinney, TX
I found two garage door companies that would fix my door for 1/3 of your cost. I won’t use you again nor will I recommend you to anyone again.
- Philip Pelt
Allen, TX
Christian came out and immediately knew what to do to fix our door. He was quick and friendly. We highly recommend Precision Garage Door!
- Juli Smiddy
McKinney, TX
Coralinn, my wife, picked you.
- Coralinn Maus
Product:
McKinney, TX
Saturday afternoon: WHAM! Heard loud noise in garage, but didn't see anything out of the ordinary. Until tried to leave and garage door would not open. I thought you could release the manual lever and lift the door open. However, I did not have 6 other guys handy to lift a 1200 pound wooden double door. :( I researched Angi's list which is helpful, but the 1st company did not have an appointment until Thursday. I just happened to have a flyer in the mail and responded to their Ad. Nick said he would be there Sunday morning early and finished in 1 hour. We had to use Uber twice Saturday night and very grateful we didn't have to repeat this Sunday or Monday. Very Much Appreciate the Service.
- Ed Herron
Product:
Allen, TX
Nick did a great job of fixing our Garage door. Nice and friendly and explained what he was going to do to fix the issue. You can count on Nick to fix your Garage door issues. The next comments are for Precision Overhead Door company. I was charged $20 for gas. I was also charged a 3% fee for using a credit card. None of these things were done in the past. Just something to think about if you decide to use Precision Overhead Door company. The service itself was awesome which is why I gave them a five star rating. I just never heard of a company like this charging the credit card fee and charging for gas as well. Interesting.
- Michael Gray
Allen, TX
The guys were great, came over early, Told me what needed to be done, installed the springs and did an amazing job of replacing my opener as well Five stars to Evan and Chris!
- Brian Eggert
McKinney, TX
Beau was very professional and made a quick repair
- Jerry Finch
McKinney, TX
We had an issue with a broken hinge and roller such that our door was stuck half open and we couldn't get in our out of the garage. Precision was able to schedule a repair the same day on a Sunday afternoon. Nick was able to respond ahead of schedule and repair our heavy wood double door, tune and adjust it so now it works better than when it was new.
- Corey
Product:
McKinney, TX
I wish I could give 5 stars, but the scheduling and customer service team are rude, uncaring, and lie just to get you off the line. I have been a loyal customer for 2 years now and will not be returning even though the techs are great.
- Kristy Smith
Good Morning I am very sorry that you have had issues within our customer service department. I tried personally to call you right after Kameron had met with you, as he informed me that you did not go with the tracks on the door. I was calling to see how your service was and to let you know I was mailing you a refund check for that amount. I did leave a message, However I called from an out of state number so maybe this is why I never got a return call. I personally do not want to lose your business over customer service. I would love to speak with you, I will try reaching out again.
Product:
McKinney, TX
The technician was knowledgeable and listened carefully before assessing and solving my problem, and he did it so fast
- Ryan Spradlin
Allen, TX
Had a broken spring, they recommended an upgraded 2 spring install (as it is a double garage door) with no heavy upsell. Went with the recommended nylon rollers as well and the door is delightfully quiet.
- Ross Miller
Product:
McKinney, TX
Carlos was quick and thorough and left everything neat and tidy.
- Patricia Carberry
Product:
McKinney, TX
Technician is the best
- Mohamad Shafier
Product:
Allen, TX
Rating 5 stars for the technicians that came out as they performed good work, just not sure all the varying information I received was accurate. The installers were professional, and quick and did a good job, so the business practice should not reflect their rating. Harrison and Garret did a great job and are an asset to the organization. Would like someone to call me about the other issues I experienced during both services.
- Jana/jacob Elsey
Product:
McKinney, TX
Our service guy was very diligent. Came out on weekend and had all of the parts on the truck. It was Mother's Day, my wife has cancer treatments, and needs to able to get out to doctor's office. He was very courteous and professional
- Brent Blonigan
Farmersville, TX
I chose this company because they didn’t charge extra for weekend appointments. I am glad I did. Triton came out on a Sunday morning to fix my door. Great technician . Super guy. Very friendly and professional. He explained everything to me very well and had it fixed in no time.
- Tina Anderson
Product:
McKinney, TX
Your technician, Ian, was very friendly and professional. He quickly made the repair, and we were no longer trapped! Thank you!
- Cedric
McKinney, TX
I used Precision a few years back to replace a failed opener, and I still receive wonderous reactions when people compare how quiet it operates to whatever they have clattering in their garages. Last night I arrived home and parked in the center of the two-car area because my wife was away. The fin on my SUV caught the door preventing it from operating. I felt safe overnight but called Precision for today, and they came, they saw, and they conquered. Fast, friendly, quality work. I Love It!
- Philip Tolson
Product:
McKinney, TX
Clayton Young was an awesome technician! Very informative, helpful, polite, friendly, etc!
- Marisha Ratliff
Allen, TX
repeat customer. will call again when needed. Arrive on time, fix the problem, no bs, and decent prices. You get what you pay for.
- Mike Chase
Allen, TX
I had a repairman out the same day I called within the 2 hour window. His name is Clayton. He was very knowledgeable and professional! I would definitely recommend Precision to anyone with garage issues.
- Teresa Berry
Product:
McKinney, TX
I find your people reliable, trustworthy, and professional. While the cost may be higher than I would prefer, I am confident that the job is always done right.
- Scott Kimball
Allen, TX
Very knowledgeable technician who not only solved my problem but also had the parts to upgrade my system. He also took the time to shot me how to operate the new garage opener and also programmed all my cars as well. Excellent customer service and I highly recommend using Precision Garage Door Services.
- James Turner
Allen, TX
Ended up with a major problem to our garage door on a Saturday. Within 2.5 hours of my original call, a technician was on-site. Patrick did an amazing job. Told me exactly what the problem was, gave me a clear estimate of the price and time it would take to complete, and completed the work as promised. I couldn't be more satisfied. Highly recommend Patrick and Precision Door Service.
- Chris Ekrut
Product:
McKinney, TX
Chris called ahead to give his eta and also arrived on time . He reviewed the work and discussed the parts needed to complete my garage door spring repair with me. Chris worked quickly and safely to complete this repair. Thanks Chris. and War-Eagle
- Jerry Shepherd
Product:
McKinney, TX
I give Patrick and Precision Door Service a 5 star rating. Patrick came to fix my garage door at the time that was promised. I would highly recommend Precision Door Service. Thank you.
- Maria Fleece
Product:
(214) 932-1556
(214) 932-1556(214) 361-8151
(214) 361-8151(214) 227-2093
(214) 227-2093(214) 494-8282
(214) 494-8282(214) 717-4220
(214) 717-4220(214) 865-7499
(214) 865-7499(214) 932-1557
(214) 932-1557(214) 945-3200
(214) 945-3200(972) 771-8709
(972) 771-8709(214) 736-8777
(214) 736-8777
A+ from start to finish. Nick was awesome!
- Melissa A