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about Precision Garage Door in:
Garland Area, TX
Precision Garage Door of Dallashas received 76 reviews, averaging 4.84 Stars:
Garland, TX
Garland, TX
The most pleasant experience in 37 years at my home was this door replacement. My old door had bent and jammed, leaving my garage permanently closed. I called Precision and Nick came out and patiently explained my options, with me deciding on a basic steel door. I chose the 6 month deferred finance option, realizing after Nick left that I had picked the wrong option. This is where Stacy entered the picture. She was very knowledgeable and patient, informing me that she could switch my financing option to the one I really wanted. Stacy became my touch point with Precision and was always a delight with every question answered. The installation was promptly performed by Chris the day after I met with Nick. Chris was also wonderful to work with and it still amazes me that one person (alone) can remove a jammed door and install a new one. I fear I kept him an extra hour at our house because we talked about unrelated issues so much. The door and opener work perfectly and the door is so well balanced that I can open it easily even without an exterior handle. I wish all my home maintenance was this pleasant. Many thanks to Nick, Stacy and Chris.
- George Osborne
Product:
Garland, TX
My garage door got jammed, and I really needed help, fast. The team at Precision Garage Door were efficient and quickly got me a technician scheduled and the problem was speedily solved.
- Sheryl Selk
Rowlett, TX
Nick was early getting here and did a very good repair on the garage door. Very pleased with Nick and your company. Thanks Randy Moon
- Randy Moon
Richardson, TX
Excellent service! CJ was prompt, knowledgeable and friendly. Would recommend!
- Michael Wilson
Product:
Garland, TX
Christopher arrived on time, and got straight to work. He was very efficient and completed an excellent job in a timely manner. No mess left behind. I would definitely recommend Precision to anyone.
- Linda Courville
Garland, TX
The service was excellent. The work was done in a timely manner, professional and a shout out to my technician Marco for a job well done.
- Rose Stephens
Product:
Garland, TX
I chose Precision Door because they were well rated and available same-day on Sunday when I discovered the spring had broken. The tech arrived as scheduled. Evan was very nice, professional and knowledgeable. He worked with me on what needed to be done, fixed everything I requested and went over it all with me when he was done. My garage door opens beautifully and quietly now!
- Colleen Meyer
Garland, TX
Precision Garage Door responded quickly to my service request. Carlos called before he arrived, explained to me my options, and installed a new garage door opener in less than an hour. I’m very pleased.
- Ron Romancheck
Product:
Sachse, TX
Beau was great!
- Caleb Boyd
Richardson, TX
Not just on time but early! The tech called to see if it was ok to come early as he was ahead of schedule. Worked out great! The tech was kind and professional. He got my garage door fixed up in no time. Walked me through what he did and made recommendations for improvements that I will think about. Precision is the best and you live up to your name. Thanks!
- Kyle Denney
Product:
Garland, TX
The tech was professional and went beyond generous, to fix my property's garage door and front door that was stuck, inorder for him to enter back and forth.
- Cherie Amore
Product:
Garland, TX
Beau was right on time, thorough in his explanation, and left my door looking good as new! I will absolutely use Precision Door Dallas again, and highly recommend to my neighbors and family. The response time to get an appointment was so fast it was unheard of, and I'm very, very happy with the results.
- Lisa Roark
Product:
Garland, TX
Great service! Ray was prompt fair and so fast to respond.
- Chuck Burns
Product:
Sachse, TX
Great service. Technician arrived on time and checked the garage door and recommend a solution. Excellent job well done. Honesty is priceless and that is what you get from great Technicians like this. I will recommend to all my friends.
- Samuel Kudom
Richardson, TX
It is a Sunday....but y'all came through with flying colors. Drey was prompt, professional, and managed our problem with ease! We will certainly be calling you, again!
- Cindy Montgomery
Richardson, TX
These guys were great. They arrived when I was told they would, they fixed the problem in a very short time, they were clean and efficient and knew what they were doing. I have had no issues with my garage door since they were here and would recommend them to anyone needing service. The3 quality of their work and their knowledge for repairing what was broken, was phenomenal. It took them about 15 minutes to fix what I believed would take several hours. Thanks guys. If I need you again, I will call you all.
- Ron Grant
Sachse, TX
I was not very satisfied with the service from Precision Garage Door. I requested that the technician perform routine maintenance and check up on my garage door. The service was very expensive. In addition to the cost of parts, there was door lubrication and labor cost that totaled $740. The technician replaced all of the roller because he said it would make the garage door quieter, but it did not. I'm not convince it was necessary. I asked the technician if I should remove my car from the garage, but he said it was not necessary. When the service was complete, my car was covered with oil from the lubricant he sprayed all over the garage door. I had to get my car detailed to clean up all the oil that was sprayed on my car. I don't think I would recommend Precision Garage Door to anyone.
- Robert Gaines
Product:
Garland, TX
We called Precision Door and they came out to assess our issues with our gate not working properly. Dre was amazing after getting a circuit board he came back out to install same day to get us up and working. Excellent work ethic. We are loyal customers and will be referring anyone directly to Precision Door
- Richard Smith
Garland, TX
Great service and techs--very courteous and efficient.
- Michael Degen
Sachse, TX
I chose Precision because you could come out that same day. the technician need an excellent job in all the work he did. I had to replace all the parts of the unit including a new motor.
- Sig Haglund
Rowlett, TX
Dre, my technician was awesome. Very knowledgeable, very polite and respectful.
- Debbie Tanner
Product:
Garland, TX
Efficient, Trey Caeser was super nice and took only minutes to resolve problems with remote. Very reasonable in pricing too!
- Janet Woody
Product:
Garland, TX
PRECISION GARAGE DOOR REPAIR. This is just a heads up if you need any service to your garage door. They charge more than anyone else, and treat me like this. This the the letter I sent them this morning. First of all we are not a "valued customer". I called an hour after our service yesterday and stated that the service man you sent out, did not fix our problem, but instead serviced the unit and changed us $270 for something I did not even want or need. I pointed out where the issue was, and that it works from time to time, but the part needed to be replaced. The first time we left the house, the garage door still won't open or close, the same as the day before and I called just an hour after he left. When I called I requested some other man come out and repair, and was told they would come between 2-4 pm. We waited all day, someone called about 1pm and asked what the issue was, and I told him (as I did the first service man). He said he would have some one call me. No one did. I can't tell you how crappy your customer service is. I do have a large social media presence and I will for sure let all my customers, and on facebook, next door and any where I can, know how you operate. I will call someone else to repair my garage, and if you do not return my check, that will show how much you value customer service. Precision Door Service is a misnomer.
- Randall & alice Frierson
Garland, TX
Great job by a knowledgeable technician
- Ralph Durden
Garland, TX
Chris was just great. His knowledge and expertise is top notch. I've had Precision out in the past for new opener and just routine service. Keep up the great work.
- Mark Shada
Product:
Rowlett, TX
Our door's spring broke, so we couldn't open the door. It was a Sunday, and we had to meet someone that afternoon. We called at 2:30PM and the tech was there about 3:30PM. It took about 15-20 minutes and we were good to go! Couldn't have been easier or quicker!
- Rick Higgins
Product:
Rowlett, TX
The technician arrived on time and quickly repaired the broken spring. He noted that the double door should have 2 springs (to which I agreed) and made that upgrade. For emergency service the price was fair. I would recommend them.
- Art Martin
Garland, TX
Sam was very knowledgeable, helpful and professional. Based on his assessment that what we really need is a new garage door since the current one came with the house 1988. He provided an estimate for a particular door which was also helpful. We would be interested in seeing what doors you have available.
- Mark Shada
Sachse, TX
These guys are awesome. Fast, Friendly and a lifetime guarantee. How do you beat that.
- Robin Lee
Product:
(214) 932-1556
(214) 932-1556(214) 361-8151
(214) 361-8151(214) 227-2093
(214) 227-2093(214) 494-8282
(214) 494-8282(214) 717-4220
(214) 717-4220(214) 865-7499
(214) 865-7499(214) 932-1557
(214) 932-1557(214) 945-3200
(214) 945-3200(972) 771-8709
(972) 771-8709(214) 736-8777
(214) 736-8777
They were at my house and fixed my garage the same day I called. Preston was very professional and explained everything in detail he was doing. Would definitely use them again!
- Joshua Harney