Garage Door Repair Reviews in Garland Area, TX (Page 2)
Precision Garage Door of Dallashas received 89 reviews, averaging 4.81 Stars:
Sachse, TX
Product:
Garland, TX
We called Precision Door and they came out to assess our issues with our gate not working properly. Dre was amazing after getting a circuit board he came back out to install same day to get us up and working. Excellent work ethic. We are loyal customers and will be referring anyone directly to Precision Door
- Richard Smith
Garland, TX
Great service and techs--very courteous and efficient.
- Michael Degen
Sachse, TX
I chose Precision because you could come out that same day. the technician need an excellent job in all the work he did. I had to replace all the parts of the unit including a new motor.
- Sig Haglund
Rowlett, TX
Dre, my technician was awesome. Very knowledgeable, very polite and respectful.
- Debbie Tanner
Product:
Garland, TX
Efficient, Trey Caeser was super nice and took only minutes to resolve problems with remote. Very reasonable in pricing too!
- Janet Woody
Product:
Garland, TX
PRECISION GARAGE DOOR REPAIR. This is just a heads up if you need any service to your garage door. They charge more than anyone else, and treat me like this. This the the letter I sent them this morning. First of all we are not a "valued customer". I called an hour after our service yesterday and stated that the service man you sent out, did not fix our problem, but instead serviced the unit and changed us $270 for something I did not even want or need. I pointed out where the issue was, and that it works from time to time, but the part needed to be replaced. The first time we left the house, the garage door still won't open or close, the same as the day before and I called just an hour after he left. When I called I requested some other man come out and repair, and was told they would come between 2-4 pm. We waited all day, someone called about 1pm and asked what the issue was, and I told him (as I did the first service man). He said he would have some one call me. No one did. I can't tell you how crappy your customer service is. I do have a large social media presence and I will for sure let all my customers, and on facebook, next door and any where I can, know how you operate. I will call someone else to repair my garage, and if you do not return my check, that will show how much you value customer service. Precision Door Service is a misnomer.
- Randall & alice Frierson
Garland, TX
Great job by a knowledgeable technician
- Ralph Durden
Garland, TX
Chris was just great. His knowledge and expertise is top notch. I've had Precision out in the past for new opener and just routine service. Keep up the great work.
- Mark Shada
Product:
Rowlett, TX
Our door's spring broke, so we couldn't open the door. It was a Sunday, and we had to meet someone that afternoon. We called at 2:30PM and the tech was there about 3:30PM. It took about 15-20 minutes and we were good to go! Couldn't have been easier or quicker!
- Rick Higgins
Product:
Rowlett, TX
The technician arrived on time and quickly repaired the broken spring. He noted that the double door should have 2 springs (to which I agreed) and made that upgrade. For emergency service the price was fair. I would recommend them.
- Art Martin
Garland, TX
Sam was very knowledgeable, helpful and professional. Based on his assessment that what we really need is a new garage door since the current one came with the house 1988. He provided an estimate for a particular door which was also helpful. We would be interested in seeing what doors you have available.
- Mark Shada
Sachse, TX
These guys are awesome. Fast, Friendly and a lifetime guarantee. How do you beat that.
- Robin Lee
Product:
Rowlett, TX
I would recommend this company! My garage door was hanging half off the rails. Two wheels were broken off, and it was dangerous. They came same day. My tech was great, fast fixed it like new. I am happy that's taken care of. I will call them again if I have a need.
- Shanda Moore
Product:
Garland, TX
Prompt, friendly knowledgeable and reasonable
- Cathy Francis
Product:
Rowlett, TX
Antonio was polite and called to ask if he could come early and that worked out great for me. He was very nice and professional and met my price point. I needed a new garage door and opener. I was pleased with this company. They call like they are supposed to and answer the phones. I was pleased that they could meet me during my spare time, whichbisnt much. The garage door and opener are installed and working great. I would recommend them.
- Cassie Watson
Product:
Rowlett, TX
On time Gave us needed advice instead of looking to stick us with a bill
- Ishmael Dean
Garland, TX
We had an emergency repair needed right before a party. John came early, repaired the door for us and saved the day! I highly recommend John and Precision.
- Aliya Highsmith
Garland, TX
Called them back out to fix more problems with door. Came out early than appt time and fixed the problems with my garage door and motor. Very professional and polite. Quick work and even helped me out on pricing. Thanks Mr. Jonathan. God Bless
- Elliott Hawkins
Product:
Garland, TX
I just want to say that I had a very positive experience . The technician left me with a sense of confidence . He was confident and reassuring. I would like to thank him for all his help. Thank you so much James for all your help. I really like how well this company handles emergency.
- Barbra Jones
Garland, TX
Mr. kelvin C-Wallace just replaced two springs for my garage door in just an hour on Sunday morning. He was so professional , courteous and expert. I will recommend them highly. Thank you for helping us on Sunday!
- Sam Azad
Garland, TX
The technician came out on a Sunday within 1hr of my call and fixed my garage quickly. The price was high but he did a great job. So far lol. I havnt had any problems. He was courteous and professional. Thanks. God Bless
- Elliott Hawkins
Product:
Rowlett, TX
John was fantastic in every sense. He was proffessional and thorough. He explained everything in a simple manner. He replaced our garage opener in a timely manner. I was extremely pleased with our service. I will request his services anytime I have a problem in the future.
- Mike Arias
Product:
Richardson, TX
they did a good job thankyou
- Younis Rasul
Product:
Garland, TX
I appreciate the good service and prompt availability. Thank you!
- Denise Shoulders
Richardson, TX
I’ve used the company before. This time I called and a technician called me within 15 minutes and he was here in 30 minutes. I called to report the problem and the garage door was fixed in 1&1/2 hours. The gentleman was polite, informative about my problem and the options I had, and efficient.
- Jackie Leveridge
Product:
Garland, TX
The whole thing from booking to finished repair was quick and easy. Now my neighbor wants them to install a new opener at his house
- George Meyers
Rowlett, TX
I chose Precision because I had an issue that compromised security of my garage and on the internet Precision was the only company to declare 24/7 service availability. I called and there was a live person answer the phone an assign a 2-hour window in which the technician would arrive. It wasn't possible for him to come during the night hours that my door was not secure because there was only one person working that night and he had all he could do. So, Jonathan, the technician arrived right near the beginning of that window. He was personable and knowledgeable. He took what appeared to be an impossible situation and righted it within about half an hour. He shared recommendations and acted in a very professional manner. I was very pleased and would certainly recommend this company to anyone else. This was a garage door repair where the door went up more quickly on one side than the other, left the track in a couple places and basically was stuck and impossible for me to move. He repositioned the door, straightened bent tracks, remounted the door into the tracks and tested to make sure the door would move freely and correctly. He recommended that I choose to use Precision for my needs in the future and I easily agreed that would be a good idea. He placed a sticker near my entry door, into the house, so I would always have the phone number at the ready. I give Precision 5 stars as I was very pleased with the prompt and professional service performed!
- Daniel Schaaf
Garland, TX
Precision Garage was courteous when I called and offered me a great deal to repair my garage door. The technician called before he came and did an excellent job repairing my broken spring. In all, Precision Garage has excellent deals and awesome service. Thanks Precision Garage!!!
- Antonio Rodriguez
Product:
Rowlett, TX
Service was professional, on time and budget
- Lawrence Jackson
I was not very satisfied with the service from Precision Garage Door. I requested that the technician perform routine maintenance and check up on my garage door. The service was very expensive. In addition to the cost of parts, there was door lubrication and labor cost that totaled $740. The technician replaced all of the roller because he said it would make the garage door quieter, but it did not. I'm not convince it was necessary. I asked the technician if I should remove my car from the garage, but he said it was not necessary. When the service was complete, my car was covered with oil from the lubricant he sprayed all over the garage door. I had to get my car detailed to clean up all the oil that was sprayed on my car. I don't think I would recommend Precision Garage Door to anyone.
- Robert Gaines