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Read what people are saying
about Precision Garage Door

Precision Garage Door of Dallas
has received 811 reviews, averaging 4.81 Stars:
1 2 3 4 5
Review:

Bo was the name of my installer . Let me tell you; Bo was the BEST!! He is very knowledgeable and very professional. Still a gentleman in these days and time. Bo, took off his hat when greeting my wife and was oh so very kind and nice. Very hard worker and was the job to be done right! Even if takes him a bit longer; he never cut any corners. Overall. Great job and I will certainly recommend you all to my friends.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

WOW WOW Eli gave excellent advice that the garage opener and bearings needed to be replaced. The opener was 33 years old so it was time to replace the opener and bearings and springs. He was very friendly and did a great job/work performance. I will contact your company and ask for him if any repairs are needed in the future.

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Service Provided:
Garage Door Opener Install

Review:

Excellent customer service. Beau arrived on schedule and replaced the spring on my garage door in less than an hour. Highly recommend Precision Garage Door of Dallas.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Beau did an excellent job repairing our garage door. He was thorough, efficient and very courteous.

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Service Provided:
Garage Door Repair

Review:

It’s Very good service from the time I called asking for service to the time the tech show up on my doorstep, but he did not call me before he arrived, overalls good service

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

The technician that came out was amazing. He did a great job.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

The company does not charge for determining the cost of repairs. It didn't determine whether I would hire them, but it gave them the first bid. Eli came out and offered a price I was expecting (based on a Google search of prices). He not only fixed my garage door, but he also tweaked a couple of other things for me at no extra charge. I was assured if I had any problems going forward, I was covered for the things he did. I was very pleased with Eli's professionalism and quality of his work.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Was very thorough with their analysis. Definitely met our expectations. Quick to respond! Very courteous and professional! Will definitely use them again!!

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Kameron was very efficient and told me everything about what he was doing with the door. Gave me tips on how I could improve it and how to oil the rollers. He was really a great help to me and I appreciate all he did and right on time

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Service Provided:
Garage Door Repair

Review:

Excellent technician is a name was Bow. Extremely proficient and efficient service tech. Highly recommend.

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Service Provided:
Garage Door Repair

Review:

Carlos Z. Did a great job getting me back up and running super quickly. Friendly service! Highly recommend Precision. Ask for Carlos!

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Service Provided:
Garage Door Repair

Review:

Too expensive! Everyone who looked at my invoice said it was too expensive $1525 .. for bearing and spring change ????

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Evan S. Service Provided:
Garage Door Opener Repair

Product:
Springs

Technician: Evan S.
Review:

I wish I could give 5 stars, but the scheduling and customer service team are rude, uncaring, and lie just to get you off the line. I have been a loyal customer for 2 years now and will not be returning even though the techs are great.

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A Response from: Kristy Smith

Good Morning I am very sorry that you have had issues within our customer service department. I tried personally to call you right after Kameron had met with you, as he informed me that you did not go with the tracks on the door. I was calling to see how your service was and to let you know I was mailing you a refund check for that amount. I did leave a message, However I called from an out of state number so maybe this is why I never got a return call. I personally do not want to lose your business over customer service. I would love to speak with you, I will try reaching out again.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

The technician was knowledgeable and listened carefully before assessing and solving my problem, and he did it so fast

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Service Provided:
Garage Door Repair

Review:

Service was quick, technician Kameron Roslak was very pleasant and knowledgeable. Your company was referred to me by a neighbor an I will definitely refer to others.

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A Response from: Kristy Smith

Kathy - Thank You for your kinds words on Kameron. Thank You for trusting us with your garage door needs and allowing us into your home. We appreciate it. Have a great day

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

My technique arrived early in the appointment window. He was friendly and efficient. The door tune up was successful. I will continue to be a Precision Door customer.

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Service Provided:
Garage Door Repair

Review:

My spring broke on garage door. Precision got here early on Monday and got it fixed quick. Used a much better spring than what I currently had.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

The WORST customer service. I had an appointment from 8-12 on Monday morning. I received an email at 8:00 AM stating the technician would be at my home between 8 and 10 AM. I called a little before 10 and was told I was moved to 10-12 noon and the technician would be calling me soon saying he was on his way. At 12 noon I called and they would check with the technician to see where he was. I called again at 1PM. I was told they would check and call me back. I called at 2 PM and was told they would have the technician call me. Cameron, the technician, finally called at 2:57 PM and said he was on his way and would be at my house in 5 minutes. 45 minutes later I called him. He said he was given the wrong address but was on his way. He finally showed up at 3:52 with no apology just his excuse that he was over worked and over booked and too busy to call to let me know he would be late. Zero communication. Showing up 6 hours past the email stated time with no communication from the technician or the office is inexcusable.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Beau was right on time, thorough in his explanation, and left my door looking good as new! I will absolutely use Precision Door Dallas again, and highly recommend to my neighbors and family. The response time to get an appointment was so fast it was unheard of, and I'm very, very happy with the results.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

“ Bo” was great! Very professional, clean cut , explained everything about the the 2 doors. Lubricated the doors, checked the mechanics, made sure they were running quietly. Job well done!!

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Service Provided:
Garage Door Repair

Review:

Beau was awesome! He came out in the expected time frame & did great work. He answered all of questions & was super thorough.

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Service Provided:
Garage Door Repair

Review:

Had a broken spring, they recommended an upgraded 2 spring install (as it is a double garage door) with no heavy upsell. Went with the recommended nylon rollers as well and the door is delightfully quiet.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

We called this morning, one of the coldest days, so far with rain, snow sleet, and Precision came out to fix our garage door. We had a broken spring. The technician did a great job and very nice.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Carlos was quick and thorough and left everything neat and tidy.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Terrible company. Do NOT waste your money. Tech came out on a Saturday. He said we needed a new opener unit. We paid in full (which we should not have done). We were told they would install on Monday between 10:00 and 12:00. No one showed up. No one called to let us know why. I called the company. Nobody seemed to know anything but finally said they hadn't received a work order. We never got a work order. It's now 3:00 and no answers on how to fix this problem from the company even though someone said they would get back to me. This company is unreliable, unprofessional, and very unorganized. Go somewhere else and save yourself a headache.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

I was very pleased with the service , was extremely knowledgeable tech had it repaired quickly and correct .

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Service Provided:
Garage Door Repair

Review:

The technician that came out exceeded my expectations. Wonderful job and stuck to the price we had set on the phone.

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Service Provided:
Install Garage Doors

Product:
Belt Drive Garage Door Opener

Review:

Very pleased with the service. Fast and efficient technician. Jesse know what the problem was and resolved it.

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Service Provided:
Garage Door Repair

Review:

Gate operator service: Poor consultation during first appointment. I was told I needed the bigger batteries for the gate opener. I was told these were lift master batteries, and had to be ordered and they were expensive. After doing some research after the work was done, I discovered I was overcharged by more double… I would not recommend this company for service. Dishonest! Learned my lesson for not sitting on things for a day or two to do research before I had them do some work. Also, they did not even check the solar panel to make sure that it was doing its job.

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Service Provided:
Garage Door Repair

Review:

Great service! Ray was prompt fair and so fast to respond.

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Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

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Dallas Area

(214) 932-1556

(214) 932-1556
North Dallas Area

(214) 361-8151

(214) 361-8151
Garland Area

(214) 227-2093

(214) 227-2093
Frisco Area

(214) 494-8282

(214) 494-8282
Plano Area

(214) 717-4220

(214) 717-4220
Grand Prairie / Irving Area

(214) 865-7499

(214) 865-7499
DeSoto Area

(214) 932-1557

(214) 932-1557
McKinney / Allen Area

(214) 945-3200

(214) 945-3200
Rockwall Area

(972) 771-8709

(972) 771-8709
Mesquite Area

(214) 736-8777

(214) 736-8777
Precision Garage Door of Dallas
Office: 214-530-5330
12021 Plano Rd.
Suite 110

Dallas, TX 75243


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