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about Precision Garage Door
Precision Garage Door of Dallashas received 852 reviews, averaging 4.80 Stars:
Dallas, TX
Product:
Frisco, TX
TECHNICIAN WAS PROMPT AND COURTIOUS. HE WAS KNOWLEDGEABLE IN THE OPERATION OF GARAGE DOOR AND DOOR OPENERS AND HE DID AN EXCELLENT EVALUATION AND ADJUSTMENT. HIS DEMEANOR WAS ONE OF A PERSON WHO CARES ABOUT HIS WORK AND THE HOMEOWNERS SATISFACTION.
- Jerry Thompson
Product:
Dallas, TX
Nick was knowledgeable, thoughtful, listened to my needs and, more importantly, did not try to up sale me. He was thorough in his explanation in ensuring that I fully understood what i was purchasing, how it would meet my needs and that I knew how to operate the equipment.
- Dejuan Taylor
Product:
DeSoto, TX
The service from your company expeded my expectations! The worker was very attentive to my needs and very effeicient in getting the job done !!
- Dandria Todd
Irving, TX
Bret was exrremly patient and explained things very well to enable us to make inforned decisions on course of action.
- Nehboob Jamal
Product:
Frisco, TX
Didn't know, until I completed the review that WAS members get a 15% discount. Oh well, live and learn!
- Mike Grim
Product:
Dallas, TX
5 Every time we call for service or a question we are pleased with the quick and courteous response. Would always recommend Precision Doors
- Brantley Booe
Dallas, TX
Outstanding service! I came home to a broken spring and inoperable door at 7:30pm. Got online to your website, and within an hour, you had the most excellent service technician, Jonatan, at my house. The door was fixed in 30 minutes and order restored by 9:00pm. Outstanding! From the initial help with Kylie at the call center to Jonatan's excellent service, I will not call anyone but Precision in the future for my garage door requirements. Precision is top notch and Jonatan is a true professional. Thanks for being there when we needed help.
- Brad Snively
Dallas, TX
Precision was able to get someone out the same day to look at my door. Brandon was very polite, friendly and helpful. We discussed repair vs replace. The office in Arizona called me several times to discuss our options. They seemed to genuinely care about the service provided.
- Glenda Thompson
DeSoto, TX
Victor was absolutely WONDERFUL! He was very honest, up front,direct, but yet funny all at the same time! He deserves a RAISE!!!
- Tony Barnes
Product:
Rockwall, TX
Courteous, fast, very professional. Excellent service start to finish. Will recommend.
- Kevin Lawton
Irving, TX
Timely and great service!
- Rich Green
Dallas, TX
Excellent Professional service on a Sunday no less. I could not have expected more. I would definetly recommend Brandon and the whole staff at Precision. I would noe hesitate to use their service again should the need arise.
- Robert King
Duncanville, TX
Prompt arrive for scheduled appointment & efficient five-star customer service.
- Gene Moten
Product:
Mesquite, TX
Great service!!
- Gary Hudson
Allen, TX
Bret came out and installed a new garage door for me and then came out later to make a minor adjustment to my garage door. He is honest and very knowledgeable. He quickly assesses the situation and is knows exactly how to fix the problem.
- Lori Avery
Product:
Carrollton, TX
Having had garage door repairs performed on several occasions, their original work was extensive as others had just put "bandaid repairs on the door while Brad told me up front that the door was in really bad condition and needed extensive (and expensive!) repairs. Although I was surprised at the high price, I felt much better after watching the work being performed and the number of old, incorrect parts that had been used in the past! After spending about $1,200 on the overhaul of the door and seeing how customers were supported from that point on, I felt relieved and quite satisfied. 14 months later (03-03-2018), I had a roller come off the track and called Precision. They sent Brad out the next day along with an assistant and he did several door adjustments, realigning the door and track. When he finished I was presented with an invoice for $0.00, and thanked for being a customer! It doesn't get any better than that!! An incorrectly adjusted garage door or opener is dangerous and can be a true safety hazard to the family. Although the fix may be a bit expensive, the work these guys do and their continuing customer support is priceless! Thanx Guys!!
- Rob Johnson
Allen, TX
Jon was fantastic and did a wonderful job. Was both professional and knowledgeable. Explained what the problem was and possible future problems that could occur and provided a quote for replacement when needed.
- Jana/jacob Elsey
Garland, TX
The technician came out on a Sunday within 1hr of my call and fixed my garage quickly. The price was high but he did a great job. So far lol. I havnt had any problems. He was courteous and professional. Thanks. God Bless
- Elliott Hawkins
Product:
Irving, TX
Great service and prompt arrival times! They do what they say they will and when they say they will. Pricey but worth it.
- Joan Davis
Product:
Dallas, TX
Was at my home and had the Old opener off before I got back with the new one. Up and all remotes programmed in no time. Very quick and professional. 10 stars from me
- Billy Rose
Allen, TX
Professional.
- Colin Osawe
Rowlett, TX
John was fantastic in every sense. He was proffessional and thorough. He explained everything in a simple manner. He replaced our garage opener in a timely manner. I was extremely pleased with our service. I will request his services anytime I have a problem in the future.
- Mike Arias
Product:
Dallas, TX
Entire process took only few hours from time I called for estimate until time my new opener was fully installed. Techs were very professional and fast. Great service!!
- John R.
Product:
Allen, TX
Bob Miller was our sales person and he did an outstanding job. We had some mis communication on an item and Bob brought it right out while the door was being installed. Jonatan did the install and was very professional, quick and did a great overall job. I would highly recommend Precision Garage Door to anyone who is looking for a new door, operator or service work. I give both Bob and Jon a 5++++ Thank You, Mike Stefani
- Mike Stefani
Product:
Frisco, TX
excellent service. Came out here at night to repair garage door so it would not fall on my car. Also, good follow up.
- Harold Lyons
Product:
Grand Prairie, TX
GREAT SERVICE
- Michael Green
Product:
Dallas, TX
Great service with a very knowledgeable and experienced technician. Jonathan arrived at the committed time and explained in detail what had to be done to fix our broken garage door opener. He helped reprogram cars and external remote and we were back up and running within two hours. I will definitely use Precision again if I have any future requirements/needs for service.
- Mike O’Hara
Product:
Dallas, TX
Awesome service. On time, great skills in diagnostics and recommendations. The tech took the time to fix(adjust) my mistakes from when I isntalled the motor. I got more than what I expected and will be recommending you to friends and family. Great service????
- Tom
Mesquite, TX
5 for both Linner and Derek were great. Know their job
- Eva Cole
(214) 932-1556
(214) 932-1556(214) 361-8151
(214) 361-8151(214) 227-2093
(214) 227-2093(214) 494-8282
(214) 494-8282(214) 717-4220
(214) 717-4220(214) 865-7499
(214) 865-7499(214) 932-1557
(214) 932-1557(214) 945-3200
(214) 945-3200(972) 771-8709
(972) 771-8709(214) 736-8777
(214) 736-8777
To whom it may concern: I cannot express how disappointed I am with your company. From day one of doing business with Precision I have had nothing but problem. Let me give some history: 1- based on a suggestion from Precision I purchased a garage door opener from a third party vendor - suggested by a Precision technician while installing an opener an another one of my properties. 2- The day of installation the technician insisted that he could not install the Unit I bought at the recommendation of the Precision technician. 3- I had to purchase a whole new unit from Precision to install. To date I have spent over 3K with Precision on what is supposed to be the #1 unit you sell. 4- The original opener installed blew and at first precision wanted to bill me for a whole new install even though I had warranty. After many arguments precision finally installed a new unit under warranty. 5- Since the install of the second unit I have had intermittent issues with the unit not going down. Precision has sent a technician out twice whom both state nothing is wrong with the opener even though I have shown video of the unit not working. 6- The last vist the manager at precision stated that if the issue happened again they would replace the unit under warranty. 7- Today the technician once again stated that there is nothing wrong with the unit and that is after seeing the video. I once again have been told that there is nothing Precision can do. I am sorry but the service provided by precision is unacceptable. I have yet to get the service Precision is committed to providing. Your warranties are not honored and your team does not do the right thing. What they do is find excuses to not provide a device that works. I will be filing a complaint with the BBB as well giving details feedback on consumer review website. I do not accept “nothing we can do”! Thanks
- Kenneth Trudell