Garage Door Repair in Dallas Metro - Page 15

Michael Gray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nick did a great job of fixing our Garage door. Nice and friendly and explained what he was going to do to fix the issue. You can count on Nick to fix your Garage door issues. The next comments are for Precision Overhead Door company. I was charged $20 for gas. I was also charged a 3% fee for using a credit card. None of these things were done in the past. Just something to think about if you decide to use Precision Overhead Door company. The service itself was awesome which is why I gave them a five star rating. I just never heard of a company like this charging the credit card fee and charging for gas as well. Interesting.

Kristy Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Shell shocked to be charged $670.00 to replace spring on garage door. When looking online see average price should be around $350.00. Service tech was good but feel ripped off by pricing

Justin Bolin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Truth be told, I randomly selected them last February when I needed a new garage door opener motor. They installed quickly and got me up and running. But the true value from Precision was more obvious when there was an issue. Michelle and Marco worked tirelessly to make sure my issue was resolved, and I dare say I'm better off now than I was before the issue even began. Top notch! I'll recommend them to anyone with a gate or a garage!

Betty Warren

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nicolas was excellent. He was so kind and explained everything well. He gave me a quote so there were no surprises. He was neatly dressed, identified himself when he arrived, called before arriving, and did the work well. I'd be happy to have him come back again to service our garage door. Thank you for a job well done.

Jackie Garza

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This was a new company for me and I was kind of nervous about using them. No need! Marco was the most professional. He truly wanted to make sure that I felt comfortable with work and that all my questions and concerns were answered. He made me feel like he truly cared about me and doing a good job. He was very knowledgeable, quick with the repairs; yet patient enough to do the best job. I will continue to use this company and I have even written a post on our Nextdoor app and one of my neighbors used your services that same day with outstanding results as well. A+++++!!

Gail Johnston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Daniel deserves a 6 star rating! He was such a polite young man and exceeded my expectations. Daniel is truly an asset to this company! I would recommend highly them!

Clark Odom

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt service. Done in a timely fashion. Job well done.

John Coates

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Marco did a wonderful job. Saw that we needed new wheel on our door and now it doesn’t make as much noise. He was able to come early and we can go about the rest of our day. He was very professional and quick. Did a great job. Thank you

Christina Stoynov

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service ???? Quick response and job well done ???? Thank you!

Steve Ibarguen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called for the cost of putting in a spring for my 2 car garage…. Was quoted around $450. I also replaced certain wires on the garage was totally shocked when my bill was over $1,000. I am very unhappy with my experience as i feel your company is gouging me on prices. Your technician was very good. I will never use your company again as your prices are ridiculous. I guess you have to over charge to cover the cost associated with paying Google placing you first on the webpage for searches for garage repairs

Paul Daniels

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Setting up the appointment was easy. Repairman arrived on schedule. Repairman was polite and wore a Precision shirt to easily identify him. The service vehicle was clean and new. All very professional. The estimating process was fast. Technical explanation was given for what needed to be done. Precision uses high quality parts to justify the cost. Work was done on a timely basis. Repairman went the extra mile and lubricated a second garage door. Asked for the advertised 5% AAA discount. Received a 2.5% discount. Overall, a good experience.

JP

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Found on internet when in a hurry. 5 star rating. Came same morning. Excellent customer service from technicians. Diagnosed problem, very old opener system failing, installed new system in 45 minutes. When they discovered hornets' nest when leaving, insisted on taking my spray can and spraying for me to protect me. I'm a senior citizen. Couldn't ask for more.

Delores Holloway

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

very friendly technicians, quickly accessed the problem with the old opener (era 2006) installed new unit and upgraded the rollers. very happy with the service!

Gary Loveland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had used them before. Fast, friendly service. The price was "right". Thank you, The Lovelands' in Plano, Tx.

Robert E Slocum Jr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door was fixed by your experienced service person Evan. He was very professional and helpful explaining what he was going to do to fix the garage door.

Marlena Cole

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They where on time and honest. The work was completed quickly and we are happy we found them. Will definitely keep them in or phone book.

Linda Allen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding same day service. For the person who took my call to the technician who left when the job was done. First class all the way. Honest, affordable and I would recommend them to anyone.

Elisa Leibs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Evan was pleasant and professional. My garage door is now working!! Thank you.

Kristy Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Carlos came to my home and installed (half way) a garage opener. and then a rollers and a new hinge. He did NOT look over the installation area at all, though I assumed he did. He gave me 3 choices and i chose the middle option. during the course of the installation, he told me a needed new rollers, extra charge. then I needed a new hinge, extra charge. IF he had inspected the area prior to giving me these "options" i would have chose the lower tier to fit into my budget. From the get go i told him and i was very clear and stern, I don't want to go over 1600$, and he said no problem. because of these extras it ended up being closer to 2100$. When he left the site the job, in my eyes, was not complete. The door could not be opened and closed under power because the board that the railing was installed on was not secured to a stud and was basicly FREE FLOATING. I was told just get some slag bolts and put them in certain spots and it should be fine. I made an error in judgment by agreeing that this was fine at the time. I went and bought additional hardware to finish up this half done installation that I paid for. I tried to install the bolts but could not so i called to have them send the tech to finish it up. Carlos got to my home and then asked me for CASH to finish up the installation, or i would have to deal with "them"" motioning to the logo on his truck. I Became Furious, and demanded he leave my property. he backtracked at this point and said he would do it for free, however I wont have someone in my home whom I perceive as now totally untrustworthy. I got on the webpage and contacted support via chat and they ASSURED me they would get a manager/supervisor to call me and sort this out. (I'm writing this review 4 days after that and I am STILL waiting on a callback) i contacted chat support again and they said "they would sent an urgent email for callback". I am the point that if I don't get some sort of contact with a path to resolution to this, I will be filing a complaint with the BBB and getting another company to come finished this half-done installation. in short, this has been a horrible experience from start to ..... (still has yet to be finished) original install date: 6/22/23 todays date: 7/10/23

Kristy Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Terrible service. They send a sales guy, Caesar who recommended a new gate opener. I took his advice and spent about 6K. After one week opener stopped working. Now they are keep rescheduling appointment. Almost a month I still can not close my gate. They are very friendly over the phone but no service. Please be careful before hiring this company. Today July 4th, I wasted my afternoon waiting for them till I called them and find out another reschedule. I should have researched this company before I paid them. As I can see now they do not work on iron gate opener but they did it any way. Also they supposed to be open till 6 pm today but no one would help. Wrong way doing business.

Jon Goad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door exceeded expectations from start to finish. A technician arrived within a couple of hours of my phone call - he was professional, trustworthy, and did a fantastic job. I wholeheartedly recommend Precision and will most certainly use them in the future for any of my garage door needs.

Carl Davidson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Beau showed up right on time and was very courteous. He was very efficient in changing the rollers and doing an entire unit check to make sure everything is working as it should. It’s nice to have a smooth rolling door again!

Brian Eggert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The guys were great, came over early, Told me what needed to be done, installed the springs and did an amazing job of replacing my opener as well Five stars to Evan and Chris!

Anthony Maxwell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician Evan was very professional and explained in detail my problem was the motor gear, his knowledge and expertise about the product made me feel confident about his services, I highly recommend Evan and Precision Garage Doors of Dallas!

Colleen Meyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision Door because they were well rated and available same-day on Sunday when I discovered the spring had broken. The tech arrived as scheduled. Evan was very nice, professional and knowledgeable. He worked with me on what needed to be done, fixed everything I requested and went over it all with me when he was done. My garage door opens beautifully and quietly now!

Akuete Kpodar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Beau did an amazing job in such a short time He was very professional and knowledgeable. I couldn't ask for any better service

Jerry Finch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Beau was very professional and made a quick repair

William Videtto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick to respond. Friendly people and give me upfront pricing.

Ron Romancheck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door responded quickly to my service request. Carlos called before he arrived, explained to me my options, and installed a new garage door opener in less than an hour. I’m very pleased.

Caleb Boyd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Beau was great!