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Precision Garage Door of Dallashas received 835 reviews, averaging 4.80 Stars:
Dallas, TX
Product:
McKinney, TX
I am not yet received quote for new garage door shutter
- Reddy Naoplolly
Irving, TX
The Garage Door needed attention I went to the Website for Garage Doors repairs and selected Precision. Jonathan came on an Sunday and his arrival time frame was perfect!!!!!. We are extremely grateful to him. He is very knowledgeable and personable. He meet all our needs with the garage door. We are very Happy to have selected Precision. I recommend Precision Garage Door Forth Worth to any one that needs repairs or installing a new Garage Door.. Thank you Jonathan, Precision and the girl that schedule Jonathan...
- Sylvia Vasquez
Product:
Dallas, TX
Chris did a superb job. Was at my location early and completed the installation of the springs and drums/cables in a professional and timely manner.
- Ray Woods
Product:
Grand Prairie, TX
I previously used this company to install new springs on the garage door and needed an adjustment a few months later. The company has courteous and professional employees that have responded to my needs. I would rate this company 5 stars and recommend them for your repairs.
- Nancy Tedder
Wylie, TX
The best
- Irfan Cheema
Dallas, TX
I’ve used your service in the past and chose to call on you again because I’m confident about the level of profesionalism and quality of craftsmanship I will receive.
- Tim Taft
Product:
Garland, TX
Mr. kelvin C-Wallace just replaced two springs for my garage door in just an hour on Sunday morning. He was so professional , courteous and expert. I will recommend them highly. Thank you for helping us on Sunday!
- Sam Azad
DeSoto, TX
All I can say is Nick is the ultimate Professional! He serviced my garage door expeditiously and I am definitely a satisfied DeSoto customer! Thank you!
- Tivia Devonish
Product:
Dallas, TX
Contacted Precision after challenging interaction with the installer of my Master Lift gate mover. Tech was scheduled 48 hours after call and arrived promptly on time. James was able to correctly assess the situation and had my rolling gate functional in less than an hour. Courteous and professional. I’ll refer friends and colleagues to Precision and hope they are as fortunate as I was to work with James.
- Michael Williams
Dallas, TX
Amazing service from start to finish! Scheduled on line at 11 pm, they were able to have a technician come out the following morning between 8-10 am. Brandon was on time, and very nice, and professional. I will definitely recommend your company, and use you again.
- Anita Hungle
Product:
,
Initial booking experience set us on rough start. Sent my appointment to another state and I wasted 2.5 hours waiting for someone that was never coming. The office called me as I was on the line with another agent. They were apologetic and offered other times on Saturday, but they didn't work for me. We rescheduled for Sunday morning with no additional fees being charged for that. Nick was there on time and was great. Very personable, knowledgeable and thorough. Saw that the garage door was off track and hanging on 1 side with the cable all tangled. He walked me through possible root causes and what he had to do to repair it. Based on my research, I thought the price was fair and he completed the work in less time that I thought. I was very pleased and I would use and/or recommend their service in the future.
- Mike Simpson
Irving, TX
Emergency garage door repair. Cars stuck in garage on a Saturday night. 5 Stars! Bret was great.
- Bill Spae
Dallas, TX
To whom it may concern: I cannot express how disappointed I am with your company. From day one of doing business with Precision I have had nothing but problem. Let me give some history: 1- based on a suggestion from Precision I purchased a garage door opener from a third party vendor - suggested by a Precision technician while installing an opener an another one of my properties. 2- The day of installation the technician insisted that he could not install the Unit I bought at the recommendation of the Precision technician. 3- I had to purchase a whole new unit from Precision to install. To date I have spent over 3K with Precision on what is supposed to be the #1 unit you sell. 4- The original opener installed blew and at first precision wanted to bill me for a whole new install even though I had warranty. After many arguments precision finally installed a new unit under warranty. 5- Since the install of the second unit I have had intermittent issues with the unit not going down. Precision has sent a technician out twice whom both state nothing is wrong with the opener even though I have shown video of the unit not working. 6- The last vist the manager at precision stated that if the issue happened again they would replace the unit under warranty. 7- Today the technician once again stated that there is nothing wrong with the unit and that is after seeing the video. I once again have been told that there is nothing Precision can do. I am sorry but the service provided by precision is unacceptable. I have yet to get the service Precision is committed to providing. Your warranties are not honored and your team does not do the right thing. What they do is find excuses to not provide a device that works. I will be filing a complaint with the BBB as well giving details feedback on consumer review website. I do not accept “nothing we can do”! Thanks
- Kenneth Trudell
Product:
Frisco, TX
TECHNICIAN WAS PROMPT AND COURTIOUS. HE WAS KNOWLEDGEABLE IN THE OPERATION OF GARAGE DOOR AND DOOR OPENERS AND HE DID AN EXCELLENT EVALUATION AND ADJUSTMENT. HIS DEMEANOR WAS ONE OF A PERSON WHO CARES ABOUT HIS WORK AND THE HOMEOWNERS SATISFACTION.
- Jerry Thompson
Product:
Dallas, TX
Nick was knowledgeable, thoughtful, listened to my needs and, more importantly, did not try to up sale me. He was thorough in his explanation in ensuring that I fully understood what i was purchasing, how it would meet my needs and that I knew how to operate the equipment.
- Dejuan Taylor
Product:
DeSoto, TX
The service from your company expeded my expectations! The worker was very attentive to my needs and very effeicient in getting the job done !!
- Dandria Todd
Irving, TX
Bret was exrremly patient and explained things very well to enable us to make inforned decisions on course of action.
- Nehboob Jamal
Product:
Frisco, TX
Didn't know, until I completed the review that WAS members get a 15% discount. Oh well, live and learn!
- Mike Grim
Product:
Dallas, TX
5 Every time we call for service or a question we are pleased with the quick and courteous response. Would always recommend Precision Doors
- Brantley Booe
Dallas, TX
Outstanding service! I came home to a broken spring and inoperable door at 7:30pm. Got online to your website, and within an hour, you had the most excellent service technician, Jonatan, at my house. The door was fixed in 30 minutes and order restored by 9:00pm. Outstanding! From the initial help with Kylie at the call center to Jonatan's excellent service, I will not call anyone but Precision in the future for my garage door requirements. Precision is top notch and Jonatan is a true professional. Thanks for being there when we needed help.
- Brad Snively
Dallas, TX
Precision was able to get someone out the same day to look at my door. Brandon was very polite, friendly and helpful. We discussed repair vs replace. The office in Arizona called me several times to discuss our options. They seemed to genuinely care about the service provided.
- Glenda Thompson
DeSoto, TX
Victor was absolutely WONDERFUL! He was very honest, up front,direct, but yet funny all at the same time! He deserves a RAISE!!!
- Tony Barnes
Product:
Rockwall, TX
Courteous, fast, very professional. Excellent service start to finish. Will recommend.
- Kevin Lawton
Irving, TX
Timely and great service!
- Rich Green
Dallas, TX
Excellent Professional service on a Sunday no less. I could not have expected more. I would definetly recommend Brandon and the whole staff at Precision. I would noe hesitate to use their service again should the need arise.
- Robert King
Duncanville, TX
Prompt arrive for scheduled appointment & efficient five-star customer service.
- Gene Moten
Product:
Mesquite, TX
Great service!!
- Gary Hudson
Allen, TX
Bret came out and installed a new garage door for me and then came out later to make a minor adjustment to my garage door. He is honest and very knowledgeable. He quickly assesses the situation and is knows exactly how to fix the problem.
- Lori Avery
Product:
Carrollton, TX
Having had garage door repairs performed on several occasions, their original work was extensive as others had just put "bandaid repairs on the door while Brad told me up front that the door was in really bad condition and needed extensive (and expensive!) repairs. Although I was surprised at the high price, I felt much better after watching the work being performed and the number of old, incorrect parts that had been used in the past! After spending about $1,200 on the overhaul of the door and seeing how customers were supported from that point on, I felt relieved and quite satisfied. 14 months later (03-03-2018), I had a roller come off the track and called Precision. They sent Brad out the next day along with an assistant and he did several door adjustments, realigning the door and track. When he finished I was presented with an invoice for $0.00, and thanked for being a customer! It doesn't get any better than that!! An incorrectly adjusted garage door or opener is dangerous and can be a true safety hazard to the family. Although the fix may be a bit expensive, the work these guys do and their continuing customer support is priceless! Thanx Guys!!
- Rob Johnson
(214) 932-1556
(214) 932-1556(214) 361-8151
(214) 361-8151(214) 227-2093
(214) 227-2093(214) 494-8282
(214) 494-8282(214) 717-4220
(214) 717-4220(214) 865-7499
(214) 865-7499(214) 932-1557
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(214) 945-3200(972) 771-8709
(972) 771-8709(214) 736-8777
(214) 736-8777
Jon was very professional and prompt. Right on time and thorough. Well done!
- Jack Edrington