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about Precision Garage Door
Precision Garage Door of Dallashas received 852 reviews, averaging 4.80 Stars:
McKinney, TX
McKinney, TX
Colton was professional and courteous and performed the repair quickly and efficiently.
- Charles Crane
Product:
Garland, TX
Precision Garage was courteous when I called and offered me a great deal to repair my garage door. The technician called before he came and did an excellent job repairing my broken spring. In all, Precision Garage has excellent deals and awesome service. Thanks Precision Garage!!!
- Antonio Rodriguez
Product:
Dallas, TX
Your representative, John was efficient, professional, courteous, all around exceptional. He installed my new garage door and later returned to adjust it. You are very blessed to have such a dedicated young man on your team.
- Donna Eckhart
Mesquite, TX
SERVICE TECHS DO A GREAT INSTALL OR REPAIR. APRIL IN THE OFFICE ALWAYS TAKES CARE OF HER CUSTOMERS. SHE IS A VERY IMPORTANT ASSET TO THIS DOOR SERVICE ALWAYS VERY PLEASANT.
- Phil Dooley
Dallas, TX
very prompt in coming out on a Saturday. Looking forward to the install on Monday only a couple days later. Thanks Brad
- Brad Mccollum
Product:
Dallas, TX
Thanks, for the adjustment on our garage door! Very nice tech that worked on the door.
- Glenna Bartlett
Rowlett, TX
Service was professional, on time and budget
- Lawrence Jackson
Irving, TX
They get 1 star because I could not give them 0. The technician tried to up sell my why equipment and service we did not need and then did not show up for the installation appointment. We cancelled and bought a garage door opener at Home Depot and had it installed, it cos less than half of what Precision quoted.
- Dan M
Allen, TX
Ronald Pitts did a superb job, was extremely professional and helped in guiding me to what I needed to do with my garage door. Thank you Ronald!
- Robert Holladay
Product:
Cedar Hill, TX
i was happy with the service and the guys that came were very professional
- Byron Grant
McKinney, TX
Ronnie came out and thoroughly explained what was wrong with our old garage door opener. I was given three price options for repair, which I believe were titled Good, Better, Best. After selecting, Ronnie quickly went to work on replacing the garage door opener. My husband came home just after he walked through all the features and kindly went over them again with my husband. I called to schedule my appointment mid-morning and had my garage door repaired by late afternoon. Ronnie was super nice and did a great job!
- Roxanne Early
Product:
Joshua Lawless was the technician with whom I dealt. He was knowledgeable and provided information for future concerns regarding the operation and service of my solar automatic gate opener. He was professional and very pleasant. I would certainly use Precision Door in the future. I was impressed with the ad on the internet, the reviews,rating by BBB and several service provider agencies.
- Maryann Washington
Plano, TX
Very Professional
- Jim Georger
Product:
Allen, TX
The service team arrived during the two hour time frame. They were very knowledgeable and explained the problem. Made the repair and it's working great.
- John Foster
Irving, TX
These people are crooked! I had a technician come to my house for a simple reprogramming of my garage door opener and remotes. He told me that the opener, which was only 4 years old, had to be replaced, and presented me with an estimate for over $1000.00 to replace the opener. I was charged $149 for the visit. I had another company come the next day and tell me there was absolutely nothing wrong with the opener.
- Scott Shellhouse
Plano, TX
Working with Precision Doors was interesting. Here is how it went down: 1. The sales guys were GREAT. I actually canceled with another company and went with them as they promised to install a custom sized door within 2 weeks. They seemed honest and forthright. 2. 2.5 weeks later I had heard nothing from anyone. I called Precision and found out the door was never ordered. This put me in a very big bind because I work out of the garage. 3. After deliberation, they promised to install in another week but failed to appear a second time. After a firm phone call, they said they failed to load the door on the truck because of the size but never told me until I called them. They then promised me a "trim package" to make up for the 2nd mishap. 4. The door finally arrived the following week but without the promised trim package. At this point, I'm seeing red. The installers were GREAT. The problem with Precision is operations. They're awful. The sales guys and installers are suffering because of poor performance in the office. I will never use them again.
- Steven Sisler
Product:
Dallas, TX
The workman was friendly and competent. He finished in the time frame hesaid he would. it was a nice experience, and my garage door works again.
- Kathryn Yates
Frisco, TX
Precision has a good reputation and was willing to provide same day garage door opener service. so we called, and Ron came out as planned. He's very knowledgeable, personable, and thorough. We're glad we called Precision. THANKS AGAIN, RON!!!
- Terry Eck
Product:
Mesquite, TX
Very Professional and courteous. Quick response time.
- Bob
Product:
Wylie, TX
I purchased a garage door after a hail storm less than a year ago. In 2 previous homes, I got 10 plus years of reliable use from builder grade doors and openers. So I was confused to see a popped spring and malfunctioning door. The builder springs were replaced from enclosed springs which looked nicer to exposed springs because that was what had to be done, or so I was told. The screws that were holding the springs were loose so I called to have it looked at. When the tech called me after his inspection, he told me it would be $600 to fix the door. I asked if it was covered under warranty, being under a year, and he said no. I called 2 other door companies and was quoted less than $250 stating that the spring and the cables were fine, but it looked as if the install was not done thoroughly. I was told that the second set screw on the spring was never set as there was only one impression on the rod. Funny that it wasn't covered under warranty, huh. I checked the second door and found the second screw not set on that door either. Still have not been contacted from anyone regarding this. I was sent an email with an online chat link, which I engaged and was told it was not their account. It was to another branch and my information would be sent to that location. Why would I be sent a link to the "wrong" branch? Sound to me like no one wanted to discuss what appears to me as an installation issue. I told the 2 other neighbors I recommended use your company to look for the issues I had with the set screws and they found the same thing. Hopefully this will do some good, but I fear that this review will never find its way on any website.
- Randy Lester
Product:
Allen, TX
I was very pleased with the promptness os the sales person as well as the in St taller. Both were ver professional in dealing with me. The instslle did a wonderful job and I am extremely satified with my new garage door.
- Robert Holladay
Product:
Dallas, TX
I liked Martin very much and was pleased with the whole experience. Thanks , Mackie
- Mackie Mccauley
Plano, TX
Did a great job!
- Jon Hazelwood
Product:
Dallas, TX
I am very happy with my garage door. The technician was on time, very knowledgeable and worked non-stop until the complete job was done. This is my second time using Precision. The first time, an electric gate opener was installed. Everything has been very professional. From start, Josh coming out, writing up the plan of action to actually getting it installed. Thanks Precision.
- Isadora & Gilbert
McKinney, TX
Thoroughly impressed with installation & very impressed with knowledge, integrity & honesty displayed. Highly recommend this company.
- Allan Brimer
Product:
Lewisville, TX
After a small mixup on scheduling to install, the installer was here and the new door and opener are GREAT! I really appreciate the fine work the technician did! I am really happy and would recommend you anytime!
- Jerry Stevens
Product:
Flower Mound, TX
The 1st tech that came out (Matin ), was unprofessional and claimed my wife ran into the sensors with her car. There is no damage to the sensors and no one ever touched them. He would fix it for $125, and furthermore told us it didn't matter anyway because there were no warranties on the system installed 3 months ago. Your office sent another tech out and it was total opposite ( Mike ) was very customer friendly and told us there is a 5 year warranty and it took him about 5 miinutes to fix the sensor. It was either the sensor or a faulty board in the unit. He made a note of it in case we have the same problem in the future. He restored my confidence in your company. Thanks for sending Mike
- Steve Smith
Dallas, TX
5 star rating...Mike and Colton did a great job of analyzing our 30+ year old garage door and explaining improvement options to me. I could not have been more pleased with the service and repair and will contact Precision Garage Door for future needs.
- Laura
Dallas, TX
Quick easy service, on time appointment, highly competent and polite technician. Couldn't ask for more.
- Jason Whiteside
Product:
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Prompt and professional
- Donald Vipperman