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about Precision Garage Door
Precision Garage Door of Dallashas received 853 reviews, averaging 4.80 Stars:
McKinney, TX
Product:
Grand Prairie, TX
The technician did a good job fixing my problem with my garage door and I am very satisfy. Thank you.
- Donald Liu
Product:
Irving, TX
The service was outstanding. The Technician was very thorough, patient, caring, and very knowledgeable.
- Clarence Rowe
McKinney, TX
Very satisfied - Preston arrived within the designated timeframe, quickly assessed the problem and provided 3 repair options. He made the repairs very quickly and I was 100% satisfied.
- Phyllis Carlin
Product:
Grand Prairie, TX
Called from their website. Quick response time. Quicker repair (but it was a simple problem). Disappointed to find that they don’t work on my driveway gate opener brand. Received costs on replacing my garage door and my gate opener and they both are very expensive. On the other hand, I have no idea what the costs should be. Cost for the repair done was very reasonable.
- Donna Santoy
Plano, TX
Prompt and excellent service. Very professional and courteous.
- Bart Sand
Product:
Dallas, TX
Precision Garage Door has always been very easy to work with. We recently had issues with our garage door and our technician Nick was so kind and helpful. Would definitely recommend!
- Amy Shelden
Product:
Carrollton, TX
Renter reported a problem with the garage door on a Saturday morning. I saw it was a broken spring. I was able to easily make an appointment for SAME DAY SERVICE on a SATURDAY. Kevin was at the house within 2 hours and quickly replaced the springs, bearings, and did a tune up. I look forward to no more calls about the garage door for years to come!!
- JDF
Product:
Dallas, TX
My dad called me at work and said the repairman was replacing the springs for nearly a thousand dollars. In shock, I told him we needed a second opinion. My dad told the repairman the price was just too steep for us and only then the repairman offered to use "regular" springs. It was $571.00. And he told my dad how to open and close the door manually because the opener still doesn't work. He was nice enough to bolt a little lock on the door frame.
- Dee Trees
Product:
Frisco, TX
Drey was right on time and fixed my issue quickly. I’d highly recommend him on any repairs.
- Tim Gillean
Mesquite, TX
Precision still lives up to their name! Used them some time ago for garage door springs replacement. This call a different issue. Personable & professional customer service from the initial call for service - which is handled by a live person, not a recording - to a technician who arrives on time, in clean company uniform, assesses what needs to be done, reviews the findings, then upon your approval, remedies the issue efficiently & effectively! Marco notified us as he was on his way. I matched his name with the picture sent in the email prior to his arrival for identification. He was mannerly, respectful, professional & friendly. Knowledgeable about what needed to be done. Then took care to repair our garage door quickly. Did a great job! Garage door works smoothly - and will for a long time! This is the company to call if you ever need your garage door repaired! Love the way they operate & their customer service! Thank you!
- L. Blasiar
Product:
Plano, TX
Marco did a fantastic job! Thank-you.
- Paul Kaminsky
Cedar Hill, TX
This is at written not to throw shade on the tech who most recently came to service my back fence sliding door but to show all technicians are not the same. The most recent visit was prompt and courteous but showed no detail to work. The issue was an easy fix was not off track but just fell over and is old. He told me eventually that I would need to replace the mother board but gave no explanation on why the door slide too far. Compared to last year for the same amount of money actually less because last year the guy also adjusted the chain may be the chain is too loose. This guy like I said appeared to be knowledgeable but for 7 minutes worth of work did not really address they why and I have no guarantee it won't happen again. In fact, he spent more time driving to my house rather than address the issue. Yes, my door is fixed but why did it happen and how can I avoid it in the future. I am certain the chain might also be an issue.
- Kristy Smith
Gloria I just seen your other review first and now that I am seeing this I know which technician that is. My apologies on the experience you had, I will make sure that the technician is spoken to and the issue is corrected so it does not happen any further. My customers are number one priority and I want to ensure each of you are taken care of and happy even if no work is done I want you always to have a great experience with us. I would like to fix your experience and give you the knowledge you would like on the gate, could I send my senior gate technician out to you and go over everything in detail with you? Please contact me back or call Michelle she is my general manager and she can set that appointment up for you, you can call our office at 682-477-4581. I hope ou will allow us to make this right. Have a great day
Dallas, TX
We have used Precision for years, their repairmen are always cordial and patient. Today Mark came out to get our garage door going again, great attitude and patience. Thanks Mark Thanks Precision
- Patricia Hall
Dallas, TX
We have been helped by Precision Garage Door in the past when our front drive gate was broken by a landscaping crew. As first time homeowners we were uncertain of where to turn. They were responsive, courteous and professional. The job was done quickly and well. They took time to educate us about our equipment too. It was not only a relief but a step towards feeling more responsible for our home. Today, my larger wooden back gate had unexpected issues. Without help quickly our property would have had access and safety concerns. Once again, the team responded quickly for diagnosis of the issues and repair. In particular, Mr. Chris Moreland was patient with me and helped to oversee the repairs. Within hours of the service call the job was fully handled. We are very thankful for their help. I highly recommend them to friends and those in similar need.
- Joseph and Kathryn Bauer
Product:
Dallas, TX
The guys came out and diagnosed and explained the issue to me and then gave me several options to fix the garage door. Very informative and friendly.
- Chris Knight
Product:
Irving, TX
Marco came out to help us program our garage door opener and our electric gate to open with the smart buttons in both of our vehicles. He also made our keypad work again. We had tried to do this ourselves after purchasing a new car and totally messed up the programming we already had. I hadn't been able to use my keypad for months. Marco was so kind, friendly and knowledgeable. He had us all set up in minutes. He is a genius! Thank you for hiring such wonderful young people to help us tech challenged older folks.
- Linda & Michael Huebner
Garland, TX
My garage door got jammed, and I really needed help, fast. The team at Precision Garage Door were efficient and quickly got me a technician scheduled and the problem was speedily solved.
- Sheryl Selk
I called on a Sunday and they were out quickly. The technician was friendly and explained what the problem was before he fix it. I will definitely keep them as a resource.
- Sherry Watkins
Product:
Hutchins, TX
Quick, friendly, and professional service offered! They came in and went right to the source of the problem. I have an electric gate and other companies came in and never fixed the problem, but within minutes they were able to give me a quote and fix the problem immediately. Thanks for your impeccable service!
- Tj Jackson
Product:
McKinney, TX
Very fast and excellent work.
- Batson Stevensjr
Product:
Dallas, TX
Best price loved reviews I read online very professional I’ve been very happy with the garage door that was installed. I love that they will follow up with maintenance and proper operation of door thank you for your prompt response .
- Josh Rangel
Plano, TX
Isaac did a great job and he was very professional and he had a bit of help from Marco towards the end.
- John Kostohryz
Product:
Dallas, TX
Fast, knowledgeable and helpful. Really professional and hands on!
- John Dickey
Dallas, TX
Great customer service and a job well done.
- Cathy Bailey
Dallas, TX
As usual, on time and great service. Door up and running in 30 minutes after having backed into it. Les
- Les Hammond
Plano, TX
They were very professional and able to fix our springs the same day. Would use Precision Garage Doors again.
- Kyle Woodard
McKinney, TX
I found two garage door companies that would fix my door for 1/3 of your cost. I won’t use you again nor will I recommend you to anyone again.
- Philip Pelt
Dallas, TX
Precision gives such good customer service with a friendly attitude by both office and service staff. I'm a senior citizen and depend on my automatic opener and they were out here the same day. Thank you everybody.
- JP
Grand Prairie, TX
Wow! What a great experience with Precision! I actually had another company look at my garage door first and was told I needed a new panel (that would take 3 weeks to arrive) at the very least and then the upsell started..why not just get a new door? … (mine is only 5 years old). Just did not have a good feeling. So I called Precision..from scheduling online, to the prompt arrival to the knowledgeable technician…wonderful. Marco had my door fixed and working perfectly in no time…for about $1,000 LESS than the other company!!!!! I appreciated that I was given 3 estimates…good, better and best. What a great way to present consumers with options!! Marco was OUTSTANDING!!! Precision should be the FIRST CALL if you need garage door repair.
- Colleen Turner
(214) 932-1556
(214) 932-1556(214) 361-8151
(214) 361-8151(214) 227-2093
(214) 227-2093(214) 494-8282
(214) 494-8282(214) 717-4220
(214) 717-4220(214) 865-7499
(214) 865-7499(214) 932-1557
(214) 932-1557(214) 945-3200
(214) 945-3200(972) 771-8709
(972) 771-8709(214) 736-8777
(214) 736-8777
Well, as we all run into sometimes my garage door opener started giving me the humming sound and would not move the garage door. It also turned out that I had a broken spring. I quickly jumped online to find a company that could come out and fix my issue. Knowing this was not going to be cheap I made sure and read some reviews from my area. Once I read through Precisions reviews I knew I was going to give them a call and get them out to the house. I called at about 1:45 pm on a Friday and they told me right away they would have someone out between 2 and 4pm. I got a call from Nick 10 minutes later and he showed at my garage in less than 30 minutes. Nick was very professional and eager to get started and gave me their different options and worked with me to stay within my budget. He didn't try to oversell for the sake of overselling. Once we decided he started to get to work right away and was finished within 90 minutes replacing two springs and a new garage door opener. I had a great experience and would recommend them to anyone. The garage door is probably the second most used door in our house and is important to have a quite and reliable opening and closing each and every time along with the latest technology. Well worth the price for the peace of mind. Thank you for the quick turnaround and excellent service.
- Joe Griffin