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about Precision Garage Door
Precision Garage Door of Dallashas received 754 reviews, averaging 4.81 Stars:
Plano, TX
Product:
Richardson, TX
Not just on time but early! The tech called to see if it was ok to come early as he was ahead of schedule. Worked out great! The tech was kind and professional. He got my garage door fixed up in no time. Walked me through what he did and made recommendations for improvements that I will think about. Precision is the best and you live up to your name. Thanks!
- Kyle Denney
Product:
Garland, TX
The tech was professional and went beyond generous, to fix my property's garage door and front door that was stuck, inorder for him to enter back and forth.
- Cherie Amore
Product:
Sunnyvale, TX
Bo was the name of my installer . Let me tell you; Bo was the BEST!! He is very knowledgeable and very professional. Still a gentleman in these days and time. Bo, took off his hat when greeting my wife and was oh so very kind and nice. Very hard worker and was the job to be done right! Even if takes him a bit longer; he never cut any corners. Overall. Great job and I will certainly recommend you all to my friends.
- Clarence Knighten
Product:
Dallas, TX
WOW WOW Eli gave excellent advice that the garage opener and bearings needed to be replaced. The opener was 33 years old so it was time to replace the opener and bearings and springs. He was very friendly and did a great job/work performance. I will contact your company and ask for him if any repairs are needed in the future.
- Stephen Smith
Dallas, TX
Excellent customer service. Beau arrived on schedule and replaced the spring on my garage door in less than an hour. Highly recommend Precision Garage Door of Dallas.
- Ralph Jones
Dallas, TX
Beau did an excellent job repairing our garage door. He was thorough, efficient and very courteous.
- Stuart Barab
Grand Prairie, TX
It’s Very good service from the time I called asking for service to the time the tech show up on my doorstep, but he did not call me before he arrived, overalls good service
- Saeed Al-ayoubi
Product:
Dallas, TX
The technician that came out was amazing. He did a great job.
- Sasha Sturgeon
Product:
Dallas, TX
The company does not charge for determining the cost of repairs. It didn't determine whether I would hire them, but it gave them the first bid. Eli came out and offered a price I was expecting (based on a Google search of prices). He not only fixed my garage door, but he also tweaked a couple of other things for me at no extra charge. I was assured if I had any problems going forward, I was covered for the things he did. I was very pleased with Eli's professionalism and quality of his work.
- Sharon Toal
Product:
Plano, TX
Was very thorough with their analysis. Definitely met our expectations. Quick to respond! Very courteous and professional! Will definitely use them again!!
- Brad Perlick
Product:
Dallas, TX
Kameron was very efficient and told me everything about what he was doing with the door. Gave me tips on how I could improve it and how to oil the rollers. He was really a great help to me and I appreciate all he did and right on time
- Sharon Milam
Dallas, TX
Excellent technician is a name was Bow. Extremely proficient and efficient service tech. Highly recommend.
- Brad Belletto
The Colony, TX
Carlos Z. Did a great job getting me back up and running super quickly. Friendly service! Highly recommend Precision. Ask for Carlos!
- Brock C.
Mesquite, TX
Too expensive! Everyone who looked at my invoice said it was too expensive $1525 .. for bearing and spring change ????
- Shiny Edward
McKinney, TX
I wish I could give 5 stars, but the scheduling and customer service team are rude, uncaring, and lie just to get you off the line. I have been a loyal customer for 2 years now and will not be returning even though the techs are great.
- Kristy Smith
Good Morning I am very sorry that you have had issues within our customer service department. I tried personally to call you right after Kameron had met with you, as he informed me that you did not go with the tracks on the door. I was calling to see how your service was and to let you know I was mailing you a refund check for that amount. I did leave a message, However I called from an out of state number so maybe this is why I never got a return call. I personally do not want to lose your business over customer service. I would love to speak with you, I will try reaching out again.
Product:
McKinney, TX
The technician was knowledgeable and listened carefully before assessing and solving my problem, and he did it so fast
- Ryan Spradlin
Grand Prairie, TX
Service was quick, technician Kameron Roslak was very pleasant and knowledgeable. Your company was referred to me by a neighbor an I will definitely refer to others.
- Kristy Smith
Kathy - Thank You for your kinds words on Kameron. Thank You for trusting us with your garage door needs and allowing us into your home. We appreciate it. Have a great day
Product:
The Colony, TX
My technique arrived early in the appointment window. He was friendly and efficient. The door tune up was successful. I will continue to be a Precision Door customer.
- Clint Mosely
Frisco, TX
My spring broke on garage door. Precision got here early on Monday and got it fixed quick. Used a much better spring than what I currently had.
- Jody Brown
Product:
Dallas, TX
The WORST customer service. I had an appointment from 8-12 on Monday morning. I received an email at 8:00 AM stating the technician would be at my home between 8 and 10 AM. I called a little before 10 and was told I was moved to 10-12 noon and the technician would be calling me soon saying he was on his way. At 12 noon I called and they would check with the technician to see where he was. I called again at 1PM. I was told they would check and call me back. I called at 2 PM and was told they would have the technician call me. Cameron, the technician, finally called at 2:57 PM and said he was on his way and would be at my house in 5 minutes. 45 minutes later I called him. He said he was given the wrong address but was on his way. He finally showed up at 3:52 with no apology just his excuse that he was over worked and over booked and too busy to call to let me know he would be late. Zero communication. Showing up 6 hours past the email stated time with no communication from the technician or the office is inexcusable.
- Mitchell Brown
Product:
Garland, TX
Beau was right on time, thorough in his explanation, and left my door looking good as new! I will absolutely use Precision Door Dallas again, and highly recommend to my neighbors and family. The response time to get an appointment was so fast it was unheard of, and I'm very, very happy with the results.
- Lisa Roark
Product:
DeSoto, TX
“ Bo” was great! Very professional, clean cut , explained everything about the the 2 doors. Lubricated the doors, checked the mechanics, made sure they were running quietly. Job well done!!
- Jewel Parrish
Royse City, TX
Beau was awesome! He came out in the expected time frame & did great work. He answered all of questions & was super thorough.
- Maya Lewis
Allen, TX
Had a broken spring, they recommended an upgraded 2 spring install (as it is a double garage door) with no heavy upsell. Went with the recommended nylon rollers as well and the door is delightfully quiet.
- Ross Miller
Product:
Dallas, TX
We called this morning, one of the coldest days, so far with rain, snow sleet, and Precision came out to fix our garage door. We had a broken spring. The technician did a great job and very nice.
- John Coates
Product:
McKinney, TX
Carlos was quick and thorough and left everything neat and tidy.
- Patricia Carberry
Product:
Mesquite, TX
Terrible company. Do NOT waste your money. Tech came out on a Saturday. He said we needed a new opener unit. We paid in full (which we should not have done). We were told they would install on Monday between 10:00 and 12:00. No one showed up. No one called to let us know why. I called the company. Nobody seemed to know anything but finally said they hadn't received a work order. We never got a work order. It's now 3:00 and no answers on how to fix this problem from the company even though someone said they would get back to me. This company is unreliable, unprofessional, and very unorganized. Go somewhere else and save yourself a headache.
- Marsha Frost
Product:
Mesquite, TX
I was very pleased with the service , was extremely knowledgeable tech had it repaired quickly and correct .
- Billy Gilbert
Dallas, TX
The technician that came out exceeded my expectations. Wonderful job and stuck to the price we had set on the phone.
- Lewis Mcdowell
Product:
(214) 932-1556
(214) 932-1556(214) 361-8151
(214) 361-8151(214) 227-2093
(214) 227-2093(214) 494-8282
(214) 494-8282(214) 717-4220
(214) 717-4220(214) 865-7499
(214) 865-7499(214) 932-1557
(214) 932-1557(214) 945-3200
(214) 945-3200(972) 771-8709
(972) 771-8709(214) 736-8777
(214) 736-8777
Great service
- Aprill Hesse