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about Precision Garage Door
Precision Garage Door of Dallashas received 811 reviews, averaging 4.81 Stars:
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Richardson, TX
Excellent service! CJ was prompt, knowledgeable and friendly. Would recommend!
- Michael Wilson
Product:
Dallas, TX
The tech, CJ, arrived early, after calling to insure it was alright. After examining the closer (old and broken) and the door, he recommended replacement. Within an hour he had the old one out, the new one in, and we were up and running. I recommend CJ if you need a new opener.
- John Griswold
Product:
Grand Prairie, TX
Our installer was AWESOME and went over each step we needed to repair. The price was in our range but the quality of service was worth every penny. Thank you for sending Jimmy- he was professional thought out the process and I would recommend this company to anyone and everyone.
- Lamar Gold
Irving, TX
Amazing service! They came on time and early and fixed the garage door with no hassle at all! I will definitely be using this company for my rental property door issues!
- Jaymie Bailey
Garland, TX
Christopher arrived on time, and got straight to work. He was very efficient and completed an excellent job in a timely manner. No mess left behind. I would definitely recommend Precision to anyone.
- Linda Courville
Frisco, TX
I called for service and within an hour, Drey came out and assisted all of my needs. Very professional and prompt. Would highly recommend him to do any work for you.
- Tim Gillean
Dallas, TX
He was extremely professional and caring. Great employee
- Thomas Klie
Dallas, TX
Jimmy came on time and was very courteous. He explained my options. After picking what we wanted done, he walked us thru exactly when we could have it done. He also reviewed my garage door opener settings which was not part of this service call. I highly recommend Precision Garage Door for any repairs or replacement that would be needed. I will continue using this company.
- Marilyn Rothstein
Product:
Dallas, TX
Outstanding service, quick with service call. Jimmy was excellent and fixed several issues. Highly recommend.
- Rick Howard
Dallas, TX
guys were friendly/nice .. however, prices quoted seemed very high.. remotes are like 160.00 and new garage door opener $1,000.00 ! can buy new for 180.00 to 220.00 , so install is about 750.00 to 800.00 .. 500.00 to 625.00 seems more appropriate
- Brett Breeden
Sunnyvale, TX
They came out right away. The tech was very professional and knowledgeable. Took care of my garage doors issues quickly...
- Greg Tubbs
Carrollton, TX
This weekend, we heard a terrible sound from our garage and after investigation found that one of our springs had ruptured and our garage door would no longer function. I got online with Precision to schedule a no cost visit to access the problem and determine next steps. The service technician, Nick, called that morning to see about coming sooner than the originally scheduled time slot and he arrived promptly and was very courteous and thorough in his evaluation and he performed the spring repair promptly. My only complaint with Precision is that the cost of the repair was extremely high; with estimates being around $150-$250/spring and then getting the only option available for the Precision springs being their brand of spring at a cost of $415/each, I was shocked! The expense went from being one that was estimated to be around $600 all-in to one that was over $1000. This is too much and will cause one to rethink working with Precision again or even thinking about doing the repair on one’s own - taking this risk of injury or quality of work that would come with it. $1000 is just too much to bear in these times. It’s my hope Precision can do something after the fact to reduce this cost and to consider more affordable spring repair options for customers in the future. In the end, great service, timely response, great technician, great quality of work… just way too expensive and it’s my hope Precision can find more affordable options for customers as going back to them again for any repeat business will be very hard for me after getting a charge like this for a spring repair which should have been $600-$700 max.
- Wade
Product:
Garland, TX
The service was excellent. The work was done in a timely manner, professional and a shout out to my technician Marco for a job well done.
- Rose Stephens
Product:
Grand Prairie, TX
Called them late Friday night. They showed up Saturday when they said they would. The tech was very friendly and installed our two new springs quickly. Cleaned up the floor and explained everything again on the bill. We have used Precision several times. Would highly recommend.
- John White
Product:
Addison, TX
Nick helped fix my garage. I definitely appreciate the help. It came in clutch! Would recommend!
- Rashad Sternes
Carrollton, TX
Marco Avila installed my new garage door control and keyless pad. He is a polite man and took pride in his work and making sure everything was installed correctly. He made sure I understood all the new features. My garage control that was replaced was 23 yrs old.
- Susan Alves
Product:
Dallas, TX
Marco was polite, on-time and performed our repair very promptly. 5 stars, would recommend Precision to everyone I know.
- Benjamin Kardell
Sunnyvale, TX
Great service and very quick response time. The technician was there in a couple hours. Resolved my problem and all is well.
- Clarence Knighten
Dallas, TX
Marco was extremely professional and helpful. I would use your company again without hesitation.
- Cecelia Rogers
Carrollton, TX
Excellent service especially, the service of your technician is commendable. He was very knowledgeable and provided an excellent service. Thanks, a lot.
- Mathew Skariah
Product:
Dallas, TX
Nothing short of a good experience with Precision Garage Door of Dallas. Drey, the technician was very knowledgeable and answered all of our questions concerning our electric gate. I will definitely use Precision Garage Door of Dallas again in the near future.
- Oriana Johnson
Product:
McKinney, TX
Saturday afternoon: WHAM! Heard loud noise in garage, but didn't see anything out of the ordinary. Until tried to leave and garage door would not open. I thought you could release the manual lever and lift the door open. However, I did not have 6 other guys handy to lift a 1200 pound wooden double door. :( I researched Angi's list which is helpful, but the 1st company did not have an appointment until Thursday. I just happened to have a flyer in the mail and responded to their Ad. Nick said he would be there Sunday morning early and finished in 1 hour. We had to use Uber twice Saturday night and very grateful we didn't have to repeat this Sunday or Monday. Very Much Appreciate the Service.
- Ed Herron
Product:
The Colony, TX
I had a spring break on a very heavy garage door. I called and the next day (offered same day but I had a conflict) Nick G came out. He was very friendly and got me back in business in an hour. Competitively priced and exceeded my expectations. Its nice to do business with folks who care! Thanks for helping me out!!
- Chuck Andolina
Product:
Allen, TX
Nick did a great job of fixing our Garage door. Nice and friendly and explained what he was going to do to fix the issue. You can count on Nick to fix your Garage door issues. The next comments are for Precision Overhead Door company. I was charged $20 for gas. I was also charged a 3% fee for using a credit card. None of these things were done in the past. Just something to think about if you decide to use Precision Overhead Door company. The service itself was awesome which is why I gave them a five star rating. I just never heard of a company like this charging the credit card fee and charging for gas as well. Interesting.
- Michael Gray
Addison, TX
Shell shocked to be charged $670.00 to replace spring on garage door. When looking online see average price should be around $350.00. Service tech was good but feel ripped off by pricing
- Kristy Smith
Dear Mr. Borrelli I want you to know our top priority is making sure our customers are happy. I am going to ask my manager to reach out to you asap. Please let me know if you need anything further. I would be happy to call you myself however, I am currently sick and have no voice, but please keep me posted and I will surely call you as soon as I am able to talk. Again my top priority is making sure my customers are satisfied, please feel free to reach out to me at any time. Have a great day and I look forward to hearing from you.
I did get call back so I will move up my stars. They agreed to refund me some of the money I spent. Found that to be good customer service
Product:
Irving, TX
Truth be told, I randomly selected them last February when I needed a new garage door opener motor. They installed quickly and got me up and running. But the true value from Precision was more obvious when there was an issue. Michelle and Marco worked tirelessly to make sure my issue was resolved, and I dare say I'm better off now than I was before the issue even began. Top notch! I'll recommend them to anyone with a gate or a garage!
- Justin Bolin
Prosper, TX
Nicolas was excellent. He was so kind and explained everything well. He gave me a quote so there were no surprises. He was neatly dressed, identified himself when he arrived, called before arriving, and did the work well. I'd be happy to have him come back again to service our garage door. Thank you for a job well done.
- Betty Warren
Irving, TX
This was a new company for me and I was kind of nervous about using them. No need! Marco was the most professional. He truly wanted to make sure that I felt comfortable with work and that all my questions and concerns were answered. He made me feel like he truly cared about me and doing a good job. He was very knowledgeable, quick with the repairs; yet patient enough to do the best job. I will continue to use this company and I have even written a post on our Nextdoor app and one of my neighbors used your services that same day with outstanding results as well. A+++++!!
- Jackie Garza
Product:
Irving, TX
Daniel deserves a 6 star rating! He was such a polite young man and exceeded my expectations. Daniel is truly an asset to this company! I would recommend highly them!
- Gail Johnston
(214) 932-1556
(214) 932-1556(214) 361-8151
(214) 361-8151(214) 227-2093
(214) 227-2093(214) 494-8282
(214) 494-8282(214) 717-4220
(214) 717-4220(214) 865-7499
(214) 865-7499(214) 932-1557
(214) 932-1557(214) 945-3200
(214) 945-3200(972) 771-8709
(972) 771-8709(214) 736-8777
(214) 736-8777
Precision Garage Door Service was a great choice for a first-time customer like us. They have a large staff of professional technicians, so they were able to schedule our service call for the first work day after my call to them. Jimmy Knight, their tech, called 30 minutes before arrival. He was able to fix our problem in short order. I can recommend Precision Garage Dpopor without any reservations. Bruce Bourbon Coppell, TX
- Bruce Bourbon