Garage Door Repair in Dallas, TX - Page 7

Ray Woods

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris did a superb job. Was at my location early and completed the installation of the springs and drums/cables in a professional and timely manner.

Tim Taft

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I’ve used your service in the past and chose to call on you again because I’m confident about the level of profesionalism and quality of craftsmanship I will receive.

Michael Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Contacted Precision after challenging interaction with the installer of my Master Lift gate mover. Tech was scheduled 48 hours after call and arrived promptly on time. James was able to correctly assess the situation and had my rolling gate functional in less than an hour. Courteous and professional. I’ll refer friends and colleagues to Precision and hope they are as fortunate as I was to work with James.

Anita Hungle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Amazing service from start to finish! Scheduled on line at 11 pm, they were able to have a technician come out the following morning between 8-10 am. Brandon was on time, and very nice, and professional. I will definitely recommend your company, and use you again.

Kenneth Trudell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

To whom it may concern: I cannot express how disappointed I am with your company. From day one of doing business with Precision I have had nothing but problem. Let me give some history: 1- based on a suggestion from Precision I purchased a garage door opener from a third party vendor - suggested by a Precision technician while installing an opener an another one of my properties. 2- The day of installation the technician insisted that he could not install the Unit I bought at the recommendation of the Precision technician. 3- I had to purchase a whole new unit from Precision to install. To date I have spent over 3K with Precision on what is supposed to be the #1 unit you sell. 4- The original opener installed blew and at first precision wanted to bill me for a whole new install even though I had warranty. After many arguments precision finally installed a new unit under warranty. 5- Since the install of the second unit I have had intermittent issues with the unit not going down. Precision has sent a technician out twice whom both state nothing is wrong with the opener even though I have shown video of the unit not working. 6- The last vist the manager at precision stated that if the issue happened again they would replace the unit under warranty. 7- Today the technician once again stated that there is nothing wrong with the unit and that is after seeing the video. I once again have been told that there is nothing Precision can do. I am sorry but the service provided by precision is unacceptable. I have yet to get the service Precision is committed to providing. Your warranties are not honored and your team does not do the right thing. What they do is find excuses to not provide a device that works. I will be filing a complaint with the BBB as well giving details feedback on consumer review website. I do not accept “nothing we can do”! Thanks

Dejuan Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nick was knowledgeable, thoughtful, listened to my needs and, more importantly, did not try to up sale me. He was thorough in his explanation in ensuring that I fully understood what i was purchasing, how it would meet my needs and that I knew how to operate the equipment.

Brantley Booe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 Every time we call for service or a question we are pleased with the quick and courteous response. Would always recommend Precision Doors

Brad Snively

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding service! I came home to a broken spring and inoperable door at 7:30pm. Got online to your website, and within an hour, you had the most excellent service technician, Jonatan, at my house. The door was fixed in 30 minutes and order restored by 9:00pm. Outstanding! From the initial help with Kylie at the call center to Jonatan's excellent service, I will not call anyone but Precision in the future for my garage door requirements. Precision is top notch and Jonatan is a true professional. Thanks for being there when we needed help.

Glenda Thompson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was able to get someone out the same day to look at my door. Brandon was very polite, friendly and helpful. We discussed repair vs replace. The office in Arizona called me several times to discuss our options. They seemed to genuinely care about the service provided.

Robert King

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent Professional service on a Sunday no less. I could not have expected more. I would definetly recommend Brandon and the whole staff at Precision. I would noe hesitate to use their service again should the need arise.

Billy Rose

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Was at my home and had the Old opener off before I got back with the new one. Up and all remotes programmed in no time. Very quick and professional. 10 stars from me

John R.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Entire process took only few hours from time I called for estimate until time my new opener was fully installed. Techs were very professional and fast. Great service!!

Mike O’Hara

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service with a very knowledgeable and experienced technician. Jonathan arrived at the committed time and explained in detail what had to be done to fix our broken garage door opener. He helped reprogram cars and external remote and we were back up and running within two hours. I will definitely use Precision again if I have any future requirements/needs for service.

Tom

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Awesome service. On time, great skills in diagnostics and recommendations. The tech took the time to fix(adjust) my mistakes from when I isntalled the motor. I got more than what I expected and will be recommending you to friends and family. Great service????

Christina Crain

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was great. Fast turn around and the service was excellent!

Ola Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The guy was excellent. They were very friendly. Make you really feel comfortable being in our home. The spring repair was done correctly and runs better than it was originally installed.

Velicia Watts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a special type garage on a remodel older home. My tech stayed late for the challenge making sure we got things right. I really appreciate great customer service. Thanks fo all you guys do.

Patricia Moncus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Monty did an amazing job. Advised, repaired, quickly & efficiently along with letting me know of potential other needs down the road.

Kathy Cole

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a "Lube and Tune" which I do about every 12 to 15 months. The service man was very knowledgeable and discussed things that are likely to happen since my door was installed 20 years ago. He also taught me about what new openers are like since mine is from 2006. It's good to have the knowledge and be prepared for what can go wrong PLUS to have my door running better again.

Darrell Gaines

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

WOW

Kim Chapman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This company is the best. This is the 3rd time we have used them and have been pleased with the customer service as well as the quality technicians that have been sent each time. We highly recommend Precision!!

Ron Honea

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It was a difficult job; the old garage door was a steel roll- up heavy door and removal was hard. They worked two days to get it done! Workers were polite, helpful and cleaned up perfectly. Special mention to Thomas Strahan for his dedication to get this job done!

Wayne Dumming

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was very knowledgeable and professional. Arrived on time and explained everything he was going to do. My only complaint was I felt the cost was a little too high but you get what you pay for. Am expecting great response to any problems that may pop up in the future.

Dorsey Minor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Just want to say this was best experience ever! Your agent was very polite and friendly. May options was giving to me and thanks for having such great customer service!

Cindy Lane

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We needed our garage doors fixed over the weekend and my son in law told us about Precision. It was amazing to have someone come on Sunday afternoon and fix everything. Monty is great! He came on time. Was knowledgeable, courteous, thorough, and fast. It's amazing how great everything works now. I HIGHLY recommend Precision.... and Monty.

Ellen Walsh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I couldn't get my garage door open - and looked up Precision online - the BBB rating, the no service call fee and same day service prompted me to call and I'm glad I did! I got an immediate window of time, Monty called in advance and the team arrived and did a great job. I appreciate the courtesy from Kelly in the office to the guys that came out as well as the professional approach and great results! Thanks!

Gough Alexander

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The work was done as promised, on time and on budget. A very professional way of doing business.

Tom Gray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The young man that serviced our garage door was so polite, very nice. I would highly recommend using you all!

Michael Youdin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jonaton was professional and knowledgeable. He diagnosed our problem which included broken springs, worn pulley bearings and a burned out opener. He repaired our door and installed our new Liftmaster promptly and made several final adjustments to ensure its smooth operation.

David & kelly Love

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician did a great job of identifying the problem and fixing it quickly. He also changed the light bulbs in our unit as well as programmed our cars to work the garage door. GREAT service!