Garage Door Repair in Dallas, TX - Page 5

Paul Daniels

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Setting up the appointment was easy. Repairman arrived on schedule. Repairman was polite and wore a Precision shirt to easily identify him. The service vehicle was clean and new. All very professional. The estimating process was fast. Technical explanation was given for what needed to be done. Precision uses high quality parts to justify the cost. Work was done on a timely basis. Repairman went the extra mile and lubricated a second garage door. Asked for the advertised 5% AAA discount. Received a 2.5% discount. Overall, a good experience.

JP

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Found on internet when in a hurry. 5 star rating. Came same morning. Excellent customer service from technicians. Diagnosed problem, very old opener system failing, installed new system in 45 minutes. When they discovered hornets' nest when leaving, insisted on taking my spray can and spraying for me to protect me. I'm a senior citizen. Couldn't ask for more.

Linda Allen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Outstanding same day service. For the person who took my call to the technician who left when the job was done. First class all the way. Honest, affordable and I would recommend them to anyone.

Stephen Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

WOW WOW Eli gave excellent advice that the garage opener and bearings needed to be replaced. The opener was 33 years old so it was time to replace the opener and bearings and springs. He was very friendly and did a great job/work performance. I will contact your company and ask for him if any repairs are needed in the future.

Ralph Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent customer service. Beau arrived on schedule and replaced the spring on my garage door in less than an hour. Highly recommend Precision Garage Door of Dallas.

Stuart Barab

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Beau did an excellent job repairing our garage door. He was thorough, efficient and very courteous.

Sasha Sturgeon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician that came out was amazing. He did a great job.

Sharon Toal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The company does not charge for determining the cost of repairs. It didn't determine whether I would hire them, but it gave them the first bid. Eli came out and offered a price I was expecting (based on a Google search of prices). He not only fixed my garage door, but he also tweaked a couple of other things for me at no extra charge. I was assured if I had any problems going forward, I was covered for the things he did. I was very pleased with Eli's professionalism and quality of his work.

Sharon Milam

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kameron was very efficient and told me everything about what he was doing with the door. Gave me tips on how I could improve it and how to oil the rollers. He was really a great help to me and I appreciate all he did and right on time

Brad Belletto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent technician is a name was Bow. Extremely proficient and efficient service tech. Highly recommend.

Mitchell Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The WORST customer service. I had an appointment from 8-12 on Monday morning. I received an email at 8:00 AM stating the technician would be at my home between 8 and 10 AM. I called a little before 10 and was told I was moved to 10-12 noon and the technician would be calling me soon saying he was on his way. At 12 noon I called and they would check with the technician to see where he was. I called again at 1PM. I was told they would check and call me back. I called at 2 PM and was told they would have the technician call me. Cameron, the technician, finally called at 2:57 PM and said he was on his way and would be at my house in 5 minutes. 45 minutes later I called him. He said he was given the wrong address but was on his way. He finally showed up at 3:52 with no apology just his excuse that he was over worked and over booked and too busy to call to let me know he would be late. Zero communication. Showing up 6 hours past the email stated time with no communication from the technician or the office is inexcusable.

John Coates

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called this morning, one of the coldest days, so far with rain, snow sleet, and Precision came out to fix our garage door. We had a broken spring. The technician did a great job and very nice.

Lewis Mcdowell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician that came out exceeded my expectations. Wonderful job and stuck to the price we had set on the phone.

Cathy Hightower

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased with the service. Fast and efficient technician. Jesse know what the problem was and resolved it.

CBlair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gate operator service: Poor consultation during first appointment. I was told I needed the bigger batteries for the gate opener. I was told these were lift master batteries, and had to be ordered and they were expensive. After doing some research after the work was done, I discovered I was overcharged by more double… I would not recommend this company for service. Dishonest! Learned my lesson for not sitting on things for a day or two to do research before I had them do some work. Also, they did not even check the solar panel to make sure that it was doing its job.

Peggy Dunlap

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Yes, your employees were courteous and respectful. I called Tuesday after hours and Cameron came the next day. He was very knowledgeable and, while he was evaluating the issue I was having, answered all my questions about the mechanics of the garage door. Unfortunately for me, I need a new garage door which I’m hoping will be installed tomorrow. I chose your company because of the excellent 5-star reviews!!! My garage door company recently closed.

Rob Berkshire

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Caleb was Great. Professional and fast service. Will use again...

William Pry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was efficient and personable. He was prompt and arrived during the time that the scheduler had set. I appreciate how rapidly he made the repairs. Also appreciate that he was very courteous and informative.

Nancy Yingling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This morning I first called both Overhead Door and Veteran Garage Door Repair. They were unable to send someone today, so I called Precision. The young man who came knew exactly what needed to be done and completed the work in about 15 minutes. I’ll call Precision first next time!

Dana Davison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ian was very thoughtful and helpful. he did a great job and answered all my questions. if I need any garage door work done, I promise I will call your company

Rosanne Gordon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for getting out so quickly.

Tonia Perry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The repairman who came our house to replace our garage door opener was friendly and respectful to me. He quickly gained my confidence and replaced our garage door opener. I was very satisfied with the service provided by Precision Overhead Garage Door Service. I will use them again when the need arises to repair my garage door and would recommend them to my friends.

Nicole Dancer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I can't thank the company enough this was my first time using this company. So glad I went with them. Triton C. Called and said he would be at my location in 30 minutes it was less he was very very professional so good to work with someone who loves their job and dont mine the customer asking questions. He was very knowledgeable and professional and friendly. I highly recommend this company for your garage needs.

John Spears

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same day service! They came out just a few hours after I called. Very professional and courteous. Solved my problem for a reasonable price.

Rod Lake

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Highly recommend Precision Garage. Ian the technician was great to work with and did a great job. Great communication and price.

Janet Meyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very distressed to find my garage door would not stay closed this morning. Since it was Sunday, I was concerned I would have to pay more for service. The folks at Precision assured me a technician would come to my home on Sunday afternoon and address the problem. My technician's name is Ian Guidry. He showed up early, fixed the problem quickly and was courteous and professional. He explained what happened and how it was fixed. I was relieved that my garage door was fixed quickly. Precision is a very professional organization and Ian was awesome!!!

John Dumar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

efficient and helpful.

Bill Haskins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tryton Coe and his assistant came to our house a couple of days ago to fix our broken overhead garage door. They were both courteous, competent, friendly, and efficient and went above and beyond to make sure everything was in working order before they left (not just the broken spring we started with). We are very please with their service!

Katerina Wells

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dre just came to service our sliding gate on a Sunday morning and he fixed the problem right away. He was also professional and very kind. We couldn’t be happier with Dre and Precision Doors service. THANK YOU!!!

Debra Guilliam

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was so amazed to see such a friendly and professional tech to service my gate opener. He was very respectful and knowledgeable of my system. He called before his arrival, and he gave me an approximate time of arrival. He fixed the problem I was having with my gate, and he made sure I understood how to operate my new remote. Thank you, Precision!