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about Precision Garage Door in:
Dallas Area, TX
Precision Garage Door of Dallashas received 243 reviews, averaging 4.83 Stars:
Dallas, TX
Product:
Dallas, TX
Nick was knowledgeable, thoughtful, listened to my needs and, more importantly, did not try to up sale me. He was thorough in his explanation in ensuring that I fully understood what i was purchasing, how it would meet my needs and that I knew how to operate the equipment.
- Dejuan Taylor
Product:
Dallas, TX
5 Every time we call for service or a question we are pleased with the quick and courteous response. Would always recommend Precision Doors
- Brantley Booe
Dallas, TX
Outstanding service! I came home to a broken spring and inoperable door at 7:30pm. Got online to your website, and within an hour, you had the most excellent service technician, Jonatan, at my house. The door was fixed in 30 minutes and order restored by 9:00pm. Outstanding! From the initial help with Kylie at the call center to Jonatan's excellent service, I will not call anyone but Precision in the future for my garage door requirements. Precision is top notch and Jonatan is a true professional. Thanks for being there when we needed help.
- Brad Snively
Dallas, TX
Precision was able to get someone out the same day to look at my door. Brandon was very polite, friendly and helpful. We discussed repair vs replace. The office in Arizona called me several times to discuss our options. They seemed to genuinely care about the service provided.
- Glenda Thompson
Dallas, TX
Excellent Professional service on a Sunday no less. I could not have expected more. I would definetly recommend Brandon and the whole staff at Precision. I would noe hesitate to use their service again should the need arise.
- Robert King
Dallas, TX
Was at my home and had the Old opener off before I got back with the new one. Up and all remotes programmed in no time. Very quick and professional. 10 stars from me
- Billy Rose
Dallas, TX
Entire process took only few hours from time I called for estimate until time my new opener was fully installed. Techs were very professional and fast. Great service!!
- John R.
Product:
Dallas, TX
Great service with a very knowledgeable and experienced technician. Jonathan arrived at the committed time and explained in detail what had to be done to fix our broken garage door opener. He helped reprogram cars and external remote and we were back up and running within two hours. I will definitely use Precision again if I have any future requirements/needs for service.
- Mike O’Hara
Product:
Dallas, TX
Awesome service. On time, great skills in diagnostics and recommendations. The tech took the time to fix(adjust) my mistakes from when I isntalled the motor. I got more than what I expected and will be recommending you to friends and family. Great service????
- Tom
Dallas, TX
Technician was great. Fast turn around and the service was excellent!
- Christina Crain
Product:
Dallas, TX
The guy was excellent. They were very friendly. Make you really feel comfortable being in our home. The spring repair was done correctly and runs better than it was originally installed.
- Ola Jones
Product:
Dallas, TX
I had a special type garage on a remodel older home. My tech stayed late for the challenge making sure we got things right. I really appreciate great customer service. Thanks fo all you guys do.
- Velicia Watts
Product:
Dallas, TX
Monty did an amazing job. Advised, repaired, quickly & efficiently along with letting me know of potential other needs down the road.
- Patricia Moncus
Product:
Dallas, TX
I had a "Lube and Tune" which I do about every 12 to 15 months. The service man was very knowledgeable and discussed things that are likely to happen since my door was installed 20 years ago. He also taught me about what new openers are like since mine is from 2006. It's good to have the knowledge and be prepared for what can go wrong PLUS to have my door running better again.
- Kathy Cole
Dallas, TX
WOW
- Darrell Gaines
Product:
Dallas, TX
This company is the best. This is the 3rd time we have used them and have been pleased with the customer service as well as the quality technicians that have been sent each time. We highly recommend Precision!!
- Kim Chapman
Product:
Dallas, TX
It was a difficult job; the old garage door was a steel roll- up heavy door and removal was hard. They worked two days to get it done! Workers were polite, helpful and cleaned up perfectly. Special mention to Thomas Strahan for his dedication to get this job done!
- Ron Honea
Dallas, TX
The technician was very knowledgeable and professional. Arrived on time and explained everything he was going to do. My only complaint was I felt the cost was a little too high but you get what you pay for. Am expecting great response to any problems that may pop up in the future.
- Wayne Dumming
Product:
Dallas, TX
Just want to say this was best experience ever! Your agent was very polite and friendly. May options was giving to me and thanks for having such great customer service!
- Dorsey Minor
Dallas, TX
We needed our garage doors fixed over the weekend and my son in law told us about Precision. It was amazing to have someone come on Sunday afternoon and fix everything. Monty is great! He came on time. Was knowledgeable, courteous, thorough, and fast. It's amazing how great everything works now. I HIGHLY recommend Precision.... and Monty.
- Cindy Lane
Product:
Dallas, TX
I couldn't get my garage door open - and looked up Precision online - the BBB rating, the no service call fee and same day service prompted me to call and I'm glad I did! I got an immediate window of time, Monty called in advance and the team arrived and did a great job. I appreciate the courtesy from Kelly in the office to the guys that came out as well as the professional approach and great results! Thanks!
- Ellen Walsh
Product:
Dallas, TX
The work was done as promised, on time and on budget. A very professional way of doing business.
- Gough Alexander
Product:
Dallas, TX
The young man that serviced our garage door was so polite, very nice. I would highly recommend using you all!
- Tom Gray
Product:
Dallas, TX
Jonaton was professional and knowledgeable. He diagnosed our problem which included broken springs, worn pulley bearings and a burned out opener. He repaired our door and installed our new Liftmaster promptly and made several final adjustments to ensure its smooth operation.
- Michael Youdin
Product:
Dallas, TX
Technician did a great job of identifying the problem and fixing it quickly. He also changed the light bulbs in our unit as well as programmed our cars to work the garage door. GREAT service!
- David & kelly Love
Dallas, TX
Excellent service. The technician was quite informative and knowledgeable. We appreciate the company’s speedy and courteous response.
- Olivia and fred Randall
Product:
Dallas, TX
The best customer service i have ever had in installing garage door openers. It was super easy and fast.
- Muhammad Hayat
Product:
Dallas, TX
We purchased our garage door from Precision a little over a year and a half ago. I was very pleased with the sales rep, the installers, and the looks of the door but decided to wait until we needed service to review the company. That did not happen until today, which in itself speaks for the quality of the door. After I couldn't seem to get it to respond, I called for service. Tim came to check out my problem. It turned out that I didn't have a problem and there was no repair required nor charge made. Now that's good service! The door is working great and we continue to be very happy with it.
- Freddie Alexander
Product:
Dallas, TX
Very efficient and personable.
- James Harrod
(214) 932-1556
(214) 932-1556(214) 361-8151
(214) 361-8151(214) 227-2093
(214) 227-2093(214) 494-8282
(214) 494-8282(214) 717-4220
(214) 717-4220(214) 865-7499
(214) 865-7499(214) 932-1557
(214) 932-1557(214) 945-3200
(214) 945-3200(972) 771-8709
(972) 771-8709(214) 736-8777
(214) 736-8777
To whom it may concern: I cannot express how disappointed I am with your company. From day one of doing business with Precision I have had nothing but problem. Let me give some history: 1- based on a suggestion from Precision I purchased a garage door opener from a third party vendor - suggested by a Precision technician while installing an opener an another one of my properties. 2- The day of installation the technician insisted that he could not install the Unit I bought at the recommendation of the Precision technician. 3- I had to purchase a whole new unit from Precision to install. To date I have spent over 3K with Precision on what is supposed to be the #1 unit you sell. 4- The original opener installed blew and at first precision wanted to bill me for a whole new install even though I had warranty. After many arguments precision finally installed a new unit under warranty. 5- Since the install of the second unit I have had intermittent issues with the unit not going down. Precision has sent a technician out twice whom both state nothing is wrong with the opener even though I have shown video of the unit not working. 6- The last vist the manager at precision stated that if the issue happened again they would replace the unit under warranty. 7- Today the technician once again stated that there is nothing wrong with the unit and that is after seeing the video. I once again have been told that there is nothing Precision can do. I am sorry but the service provided by precision is unacceptable. I have yet to get the service Precision is committed to providing. Your warranties are not honored and your team does not do the right thing. What they do is find excuses to not provide a device that works. I will be filing a complaint with the BBB as well giving details feedback on consumer review website. I do not accept “nothing we can do”! Thanks
- Kenneth Trudell