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Matin
Average: 4.73 stars
Matin's Bio:
My name is Matin Steel. I am committed to my church, my community and the youth of the DFW area. I love to volunteer at youth and homeless shelters. My passion is to insure that our youth gets the opportunity to become successful in life. I have been in the service management industry for over a decade. My job here at Precision Door Service is to provide excellent service for our customers and the support for our techs. We as a team are ready to assist you with all of your garage door needs.
Dallas, TX
Wylie, TX
I purchased a garage door after a hail storm less than a year ago. In 2 previous homes, I got 10 plus years of reliable use from builder grade doors and openers. So I was confused to see a popped spring and malfunctioning door. The builder springs were replaced from enclosed springs which looked nicer to exposed springs because that was what had to be done, or so I was told. The screws that were holding the springs were loose so I called to have it looked at. When the tech called me after his inspection, he told me it would be $600 to fix the door. I asked if it was covered under warranty, being under a year, and he said no. I called 2 other door companies and was quoted less than $250 stating that the spring and the cables were fine, but it looked as if the install was not done thoroughly. I was told that the second set screw on the spring was never set as there was only one impression on the rod. Funny that it wasn't covered under warranty, huh. I checked the second door and found the second screw not set on that door either. Still have not been contacted from anyone regarding this. I was sent an email with an online chat link, which I engaged and was told it was not their account. It was to another branch and my information would be sent to that location. Why would I be sent a link to the "wrong" branch? Sound to me like no one wanted to discuss what appears to me as an installation issue. I told the 2 other neighbors I recommended use your company to look for the issues I had with the set screws and they found the same thing. Hopefully this will do some good, but I fear that this review will never find its way on any website.
- Randy Lester
Product:
Allen, TX
I was very pleased with the promptness os the sales person as well as the in St taller. Both were ver professional in dealing with me. The instslle did a wonderful job and I am extremely satified with my new garage door.
- Robert Holladay
Product:
Dallas, TX
I liked Martin very much and was pleased with the whole experience. Thanks , Mackie
- Mackie Mccauley
Plano, TX
Did a great job!
- Jon Hazelwood
Product:
Lewisville, TX
After a small mixup on scheduling to install, the installer was here and the new door and opener are GREAT! I really appreciate the fine work the technician did! I am really happy and would recommend you anytime!
- Jerry Stevens
Product:
Dallas, TX
Quick easy service, on time appointment, highly competent and polite technician. Couldn't ask for more.
- Jason Whiteside
Product:
Grand Prairie, TX
The worst garage door company in the area, problems from start to finish, in the middle of legal battle right now. Don't let the fancy website fool you!!
- Mark Adderley
Product:
Dallas, TX
Was quoted one price for a garage door opener. Then after the job was told oh by the way we had to add a $139 bracket and it took longer than expected so we are charging you more labor. Tech could not get wi-fi working on the opener either. Job was quoted to take 1.5 hours, took 5 hours. A professional organization would stick by the quote. This is one is unprofessional, would not recommend.
- Brian Schmidt
Product:
Irving, TX
Mr. Matin was very professional and repaired my garage door without an issue. Glad to have met him and hope to do business with you all when I need a professional for garage door repair.
- Chad Balfantz
Dallas, TX
Your service technician was awesome and very informative. Very professional
- Kelly Fisher
Product:
(214) 932-1556
(214) 932-1556(214) 361-8151
(214) 361-8151(214) 227-2093
(214) 227-2093(214) 494-8282
(214) 494-8282(214) 717-4220
(214) 717-4220(214) 865-7499
(214) 865-7499(214) 932-1557
(214) 932-1557(214) 945-3200
(214) 945-3200(972) 771-8709
(972) 771-8709(214) 736-8777
(214) 736-8777
The workman was friendly and competent. He finished in the time frame hesaid he would. it was a nice experience, and my garage door works again.
- Kathryn Yates