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about Precision Garage Door in:
Carrollton, TX
Precision Garage Door of Dallashas received 42 reviews, averaging 4.76 Stars:
Carrollton, TX
Carrollton, TX
Very nice, helpful technician but we were told Precision won’t replace a belt, only the full garage door opener for $1,200. Will have to contact another company.
- Julie Brown
Carrollton, TX
Renter reported a problem with the garage door on a Saturday morning. I saw it was a broken spring. I was able to easily make an appointment for SAME DAY SERVICE on a SATURDAY. Kevin was at the house within 2 hours and quickly replaced the springs, bearings, and did a tune up. I look forward to no more calls about the garage door for years to come!!
- JDF
Product:
Carrollton, TX
This weekend, we heard a terrible sound from our garage and after investigation found that one of our springs had ruptured and our garage door would no longer function. I got online with Precision to schedule a no cost visit to access the problem and determine next steps. The service technician, Nick, called that morning to see about coming sooner than the originally scheduled time slot and he arrived promptly and was very courteous and thorough in his evaluation and he performed the spring repair promptly. My only complaint with Precision is that the cost of the repair was extremely high; with estimates being around $150-$250/spring and then getting the only option available for the Precision springs being their brand of spring at a cost of $415/each, I was shocked! The expense went from being one that was estimated to be around $600 all-in to one that was over $1000. This is too much and will cause one to rethink working with Precision again or even thinking about doing the repair on one’s own - taking this risk of injury or quality of work that would come with it. $1000 is just too much to bear in these times. It’s my hope Precision can do something after the fact to reduce this cost and to consider more affordable spring repair options for customers in the future. In the end, great service, timely response, great technician, great quality of work… just way too expensive and it’s my hope Precision can find more affordable options for customers as going back to them again for any repeat business will be very hard for me after getting a charge like this for a spring repair which should have been $600-$700 max.
- Wade
Product:
Carrollton, TX
Marco Avila installed my new garage door control and keyless pad. He is a polite man and took pride in his work and making sure everything was installed correctly. He made sure I understood all the new features. My garage control that was replaced was 23 yrs old.
- Susan Alves
Product:
Carrollton, TX
Excellent service especially, the service of your technician is commendable. He was very knowledgeable and provided an excellent service. Thanks, a lot.
- Mathew Skariah
Product:
Carrollton, TX
Excellent service ???? Quick response and job well done ???? Thank you!
- Christina Stoynov
Carrollton, TX
I found this company on the internet and called for gate opening service. They came out promptly and provided a proposal. I even received an email from someone named Ray Smith who said he was the owner and let him know if we had any issues. I called after receiving the proposal to clarify some details and asked to speak to Drey who sent the proposal. No call back from Drey. Called the next day and left a message. Again, no return call. I then called the number from Ray Smith's email. I got the receptionist who would not put me through to Smith. I left a third message for the tech. AGAIN, no return call. The total on the proposal was over 4,000.00. Guess they don't need the business. Ray, don't send emails to prospective clients if you have no intention of speaking with them.
- Chuck Hasley
Product:
Carrollton, TX
Great Job on my garage door. Very professional and job well done. Ien did a great job. Thank you.
- Christina Harvey
Carrollton, TX
Our repair technician arrived 45 minutes earlier than promised, was very friendly, and did a superb installation of our new garage door opener. He also adjusted the door springs and made sure everything was working properly before leaving. We could not be more pleased with the service.
- David Wilson
Product:
Carrollton, TX
Clayton, my service tech for tune-up, is thorough, knowledgeable and professional
- Ralph Sykes
Carrollton, TX
Incredibly fast service at warp speed and on a Sunday too! So convenient! My garage door opener needed to be replaced and the service tech Sam who came over was very friendly, knowledgeable, and had the new mechanism installed in less than 45 minutes. He took the time to show me how it worked and connect it up to be operated remotely in my car and with my phone. Great company fast, reliable, and friendly! I highly recommend them for all your garage door opener needs!
- Louise Maranzana
Product:
Carrollton, TX
Having had garage door repairs performed on several occasions, their original work was extensive as others had just put "bandaid repairs on the door while Brad told me up front that the door was in really bad condition and needed extensive (and expensive!) repairs. Although I was surprised at the high price, I felt much better after watching the work being performed and the number of old, incorrect parts that had been used in the past! After spending about $1,200 on the overhaul of the door and seeing how customers were supported from that point on, I felt relieved and quite satisfied. 14 months later (03-03-2018), I had a roller come off the track and called Precision. They sent Brad out the next day along with an assistant and he did several door adjustments, realigning the door and track. When he finished I was presented with an invoice for $0.00, and thanked for being a customer! It doesn't get any better than that!! An incorrectly adjusted garage door or opener is dangerous and can be a true safety hazard to the family. Although the fix may be a bit expensive, the work these guys do and their continuing customer support is priceless! Thanx Guys!!
- Rob Johnson
Carrollton, TX
Fast, professional service. Would definitely recommend.
- Bill Gernnet
Product:
Carrollton, TX
4; Defects were repaired and lubricant applied to make door run smoothly. Also, discussed how future problems can be prevented in advance. Discussion was informative and useful. I recommend technician for his work without reservation.
- Admas Mitiku
Carrollton, TX
Great Service Fair Pricing Right on Time for the appointment. A +++ Five Stars
- Ron Firestone
Carrollton, TX
I am glad I chose Precision Door to come fix my garage door because they did a really wonderful job! They also were willing to work with me on pricing and provide me the best competitive pricing.
- Chris Han
Product:
Carrollton, TX
Spring broke and I called to repair, they showed up timely and were very courteous. I was quoted quickly and was even offered a discount on the spot. The base cost of the materials was to high, I had to replace myself, not what I wanted to do. For under $100.00 both 25,000 cycle springs, new bearing, and tools to install. Compared to $350.00 well the choice was easy.
- Dan Bannon
Carrollton, TX
Excellent reviews and veteran owned.....that was the difference for me. Technicians were professional and courteous; pleasant experience. Highly recommend this company.
- Billy Allen
Product:
Carrollton, TX
Tim was very professional & informative about the new product. He did a Great job and I will refer him & your company to everyone in need. Thank you, Scott Gay
- Scott Gay
Thank you!
Product:
Carrollton, TX
Both technicians were very informative and provided quick and efficient service. Thanks for your help!
- Eric Hill
Product:
Carrollton, TX
Very pleased with Precision changing out our garage door opener. On time and professional. Will use again if need arises. Thanks,
- Ron Firestone
Thank you!
Product:
Carrollton, TX
Had an emergency and noticed the 24/7 availability when googling. Had also called other companies but went with you guys because of the professionalism and customer service. When our tech Tim came out ( was very prompt ). He also provided wonderful professionalism and wonderful customer service and he did a fantastic job. We for sure made the right choice. We will for sure use Precision for our future needs. Thank you for being here for us tonight :)
- Deborah Cormier
Thank you so much for your amazing review! We are always happy to help!
Carrollton, TX
My husband and I are extremely pleased with your professional and cost efficient service in installing our garage door openers. Your technician was right on time and friendly. If we need any repairs or new garage doors, we will definitely be calling your company and recommend them to friends and co-workers.
- Tom Thomas
Carrollton, TX
The technician Raymond was knowledgeable, friendly & courteous. He did a great job! I was not happy with the final bill. I thought it was too high, even with the coupon discount of $100.
- Francis Daniel
Product:
Carrollton, TX
Good service
- Dennis Rice
Thank you so much!
Carrollton, TX
First the technician showed up on time as schedule, second the technician gave me the option of 3 different quotes, with no sales pitch. Third the technician completed the job in a timely manner. I would highly recommend Precision Door Service and technician Joshua. Very satisfied customer
- Teresa Fuller
Product:
Carrollton, TX
Thoroughness, quality, sensitvity. And dang great customer service,
- Ralph Sykes
We are always happy to help!!!
Carrollton, TX
Joshua is a knowledgeable technician, explained how the door came to be off track and quickly repaired the door. From the panic call late the evening before until he departed everyone was extremely professional, friendly and extremely willing to help. I fully endorse this company, its staff, and handling of a stressful situation. Keep up the good work.
- Dan Daniel
Carrollton, TX
Arrived on time, fixe the issue within 30 minutes. Had an issue with an electric sliding gate that goes across my driveway. I am very impressed with the service and demeanor of the technician. Will definitely call again should I need the service. Thanks for the quick and great service. Hard to find in this day and time. Definitely a Gem in the area.
- Kevin Buck
(214) 932-1556
(214) 932-1556(214) 361-8151
(214) 361-8151(214) 227-2093
(214) 227-2093(214) 494-8282
(214) 494-8282(214) 717-4220
(214) 717-4220(214) 865-7499
(214) 865-7499(214) 932-1557
(214) 932-1557(214) 945-3200
(214) 945-3200(972) 771-8709
(972) 771-8709(214) 736-8777
(214) 736-8777
Your Technician Nick was great,polite and professional! He really made me feel I made the best choice! I commend your company on such good service!
- Steve Flynn